Diversity & Inclusion

Question 1

Four Layers of Diversity

think circle chart

Answer 1

1. Organizational Dimensions
2. External Dimensions
3. Internal Dimensions
4. Personality

Question 2

Personality

Answer 2

Center of the wheel because represents a stable set of characteristics responsible for a person’s identity

Question 3

Internal Dimensions

“unchangeable” give examples…

Answer 3

Surface Level: Viewed as “unchangeable,” they strongly influence our attitudes, expectations, and assumptions that influence our behavior. (age, gender, race, sex orientation)

Question 4

External Dimensions

more in our control, income, where we live, etc

Answer 4

Individual differences where we have more control (geographic location, income, personal habits)

Question 5

Organizational Dimensions

Answer 5

Deep-level characteristics: characteristics under our control. They take time to emerge in interactions (work content/field, seniority, management status)

Question 6

Diversity

Answer 6

The multitude of individual differences and similarities that exist among people

Question 7

Diversity can result in:

Answer 7

Diverse teams can achieve better outcomes and individuals have the opportunity to perform to their potential

Question 8

Identity Diversity

Answer 8

How you see yourself

Question 9

Cognitive Diversity

Answer 9

How you think

Question 10

Benefits of Diversity (Name 2)

Answer 10

1. Reduces Bias
2. Creates and Inclusive Environment

Question 11

Inclusion

Answer 11

Feeling valued for our unique identity and feeling belonged

Question 12

Elements of Inclusion

Answer 12

1. Job Security
2. Access to Information
3. Decision-Making Influence
4. Fair Treatment
5. Leadership Commitment
6. Awareness of Bias

Question 13

Equality

Answer 13

Sameness, child and adult have the exact same bike

Question 14

Equity

Answer 14

Fairness, child has small bike, adult has large bike

Question 15

Daniel Kahnmen’s Decision Model

Answer 15

System 1: Automatic and Instinctive System 2: Logical & Deliberate

Question 16

Stereotypes

Answer 16

Culturally produced, shared mental shortcuts that shape perception and behavior

Question 17

Prejudice

Answer 17

Emotions aroused when interacting with people from distinct social groups; based mindset over individual with actual or perceived characteristics

Question 18

Discrimination

Answer 18

Unequal treatment of individuals or groups of individuals

Question 19

Managing diversity

Answer 19

Enables people to perform to their max potential

Question 20

3 strategies to help manage diversity, think three e’s

Answer 20

educational, enforcement, exposure

Question 21

access and legitimacy perspective

Answer 21

diversity is based on recognition that the organizations markets and constituencies are culturally diverse

Question 22

Glass Ceiling

Answer 22

Identifies as invisible but is a known barrier that prevents certain groups from advancing to higher level positions

Question 23

Ethnocentrism

Answer 23

barrier based on the feeling that our culture’s rules and norms are superior than others

Question 24

Diversify Climate

Answer 24

The employee’s aggregate “perceptions about the org’s diversity-related formal structure characteristics and informal values

Question 25

Psychological Safety

Answer 25

the extent to which people feel free to express their ideas and beliefs w/o fear of negative consequences

Question 26

Bystander: 5 D’s

Answer 26

Distract: shift or interrupt attention
Delegate: turn to a 3rd party for help
Document: record the incident safely and responsibly
Delay: Check in with the person harassed
Direct: Confronting the harassment

Question 27

Microagression

Answer 27

defined by everyday, subtle, intentional, or unintentional interactions and behaviors that stem from biases based on your identity.