Diversity and Problem Solving Flashcards
What is race?
Used to refer to people who possess similar physical characteristics
- Skin colour
- Body structure
- Hair texture
- Facial appearance
What is ethnicity?
Groups of people sharing…
- Common history and origin
- Ancestry
- Language
- Nationality
- Religion/mythology
- Physical appearance
- Culture
What is culture?
a social construct
describes people with shared..
- language
- communication
- courtesies
- rituals
- roles
- customs
- relationships
- practices
- expected behaviours
- values
- thoughts
- manners of interacting
How may smiling be viewed in other cultures?
- Smiling may be reserved for close acquaintances
- Smiling may be viewed as being dishonest
- Smiling may be believed to reflect lower intelligence
How may eye contact be viewed in other cultures?
- In some cultures, eye contact between men and women is viewed as inappropriate
- In some cultures, direct eye contact is avoided as a sign of respect
How may nodding be viewed in other cultures?
- In some countries nodding upwards indicates refusal
- Some cultures nod their head as a sign of acknowledgement, but not necessarily agreement
Touching
- In some cultures, and religions, touching by a member of the opposite sex is unacceptable or frowned upon
- Explain the need for touching to the patient, and ask permission
Personal Space
- South American populations tend to be more comfortable with less personal space than North Americans
- Across all cultures studied, women prefer more personal space when interacting with strangers
link between psychological health and substance abuse
- According to the CMHA, by age 40 around 50% of Canadians will have or have had a mental illness
- Strong comorbidity between mental illness and substance abuse
what are barriers to diversity and communication
- Stereotyping
- Lack of knowledge and understanding
- Ethnocentrism
- Use of slang terminology
Lower levels of thinking
- Recall: the ability to bring to mind a large body of facts quickly
- Habit: performing a skill without thought because of repetition
Higher levels of thinking
- Inquiry: processing information thoughtfully and be willing and able to recognize, explore, and challenge assumptions to make sense of complex ideas. Includes the ability to analyze, infer, explain, and reflect upon one’s work.
- Creativity: possessing the ability to conceive alternate methods of performing tasks that is more efficient or less traumatic
steps of problem solving
- data collection
- data analysis
- planning
- implementation
- evaluation
types of data
Subjective: anything the patient or their family tells you that is pertinent to their care
Objective: Information gathered by the technologist using measurements or their observation
