Dispute Resolution Flashcards
1
Q
What is negotiation?
A
Constructive Dialogue between two parties on a issue where there is a disagreement but a willingness to find a mutual ground
2
Q
What is mediation?
A
Like negotiation but with an experienced third party to help inform proceedings.
3
Q
What is conciliation?
A
Similar to mediation but take intervenes and suggests outcome in order to settle the dispute.