Digital Technology and Organizational Communication Skills

Question 1

Sender sends the message, recipient receives and act on the message

Answer 1

Linear Communication

Question 2

Using Complicated or technical terms

Answer 2

Jargon

Question 3

How much time do managers spend their time communicating with the employees?

Answer 3

70-90% of their time

Question 4

Software used to protect information:
1)____
2)____
3)____

Answer 4

1) Firewall
2) Encryption
3) Anti-Virus

Question 5

What are the components of the communication process?
1) ____
2)____
3)____
4)_____

Answer 5

1) Message
2) Sender
3) Receiver
4) Feedback

Question 6

Is it necessary to use salutations in emails?

Answer 6

Yes

Question 7

Jumping to conclusions based on pre-concieved notions describes which of the following communication barriers

Answer 7

Prejuduces or stereotyping

Question 8

An employee failing to reorder several important inventory items because the second page was over looked.

This situation describes which of the following communication barriers

Answer 8

Lack of attention or interest

Question 9

Teacher thinks a new student is defiant when that student is quiet and refusing to make eye contact because of a cultural difference. This is an example of which of the following communication barrier?

Answer 9

Differences in perceptions

Question 10

Coffee shop lost a customer after Barista engaged in a political discussion. This is an example of which of the following communication barrier?

Answer 10

Emotional barriers or taboos