Digital enterprise

Question 1

Role of IT in enterprises ?

Answer 1

IT as an enabler
IT as a business partner
IT as an asset
IT as a cost factor

Question 2

IT as an enabler

Answer 2

• shaping new business models , disruption (2010s)
• ability to anticipate future demands through new technology, agility to adapt quickly to change, new business ideas through innovative technologies
• external
• strategic

Question 3

IT as a business partner

Answer 3

• contributing to value proposition, achieving effectiveness (E-business, E-banking) (2000s)
• contributor to enterprise strategy, deliver valuable input for business decisions (visible to customer)
• external
• strategic

Question 4

IT as an asset

Answer 4

• Raising efficiency and quality internal (automation, ERP systems) (1980s)
• Integral to core business processes, enable security and compliance requirements, deliver operational excellence
• internal
• operative

Question 5

IT as a cost factor

Answer 5

• cost reduction (printing communication) (1960s)
• provider of IT commodity products
• internal
• operative

Question 6

IT enables new business
models by shaping the core
elements:

Answer 6

• Customer value proposition
• profit formula/revenue
• Key resources
• Key processes

Question 7

Sharing economy

Answer 7

renting or borrowing, everything will become “on demand”

Question 8

Shared economy

Answer 8

• broker between user and supplier
  (Uber, AirBnb)
• platforms (network, reviews)

Question 9

Products as a service

Answer 9

Obtaining performance instead of a product (rental, sharing, pay per use)

Question 10

Business IT alignment

Answer 10

• a dynamic state in which a business organization is able to use information technology (IT) effectively to achieve business objectives
• the way IT tools are used
• redesign how work is accomplished
• includes organizational change management

Question 11

Dynamic environment: challenges ?

Answer 11

• Technology trends
• Digitalization
• Achieving competitive advantage
• innovation
  -Regulatory/compliance

Question 12

What is affected by change

Answer 12

• Business model: value proposition, revenue stream
• Strategy: markets, customer, products, goals, KPIs
• Business architecture: structure (departments, roles, locations) and flows (business processes, tasks)
• Information systems: software components, databases and data models, interfaces/middleware
• IT infrastructure: operating system, DBMS, devices, networks
• People and competencies: innovativeness, leadership, communication, supplier management

Question 13

Level of enterprises

Answer 13

VP
- Business model
- Strategy

EA
- Business architecture
- Information systems
- IT infrastructure