Differentiators Flashcards
Scheduling
Manage complex scheduling needs of any size
Manage multiple locations w/ equipment/resources
Simple tools/stats/reports to help scheduler easily see, find and schedule complex patients
Partially automated wait list
Booking percentages & number of appointments
Complex scheduling rules
Schedule across multiple disciplines
Mass schedule changes, cancelation, therapist changes
Clinical
Supports Adult & Peds in one system along w/ all billing required
Advanced KPI Dashboard
Ability to see entire caseload & patients key dates in a single screen
built in MIPS tracking w/ automated alerts
Automation of Plan of Cares
Very tight FOTO integration
Reporting
Complete report library, builder, and ability to create reports off almost all data points
RCM
Exception-based billing, automation
Productivity reports down to the user level
automation of appeals
ML to assist billers to improve productivity by 2-4x
Automated patient communication
Automation of posting & reconciliation to NACHA files
ABA
Single platform w/ supporting app for data collection
Raintree is the only EMR that can support PT/OT/SLP/ABA and all subspecialties from a single platform
Buisiness Intelligence & analytics
Web-based dashboard and the ability to create forecasting and modeling “on-the-fly”
Multiple variations to access data
-Standard BI: standard BI tools with client data only
-BI+ : standard BI tools with client data as well as summary data of Raintree clients in same states (deidentified)
-BI - EXT : standardized data extraction of Raintree data that can be loaded into another BI platform
Automation
high levels of automation built into all aspects of Raintree. Increase productivity of staff
-Automation of Lead Tracking with Referrals
-Automation of Waitlist with Cancellations
-Automation of Plans of Care
-Automation of Referral Loop
-Automation of Appeals and Denials
-Automation of Patient Surveys and Reviews linked to Social Media
-Automation of Analytics with BI
Support for all subspecialties
supports Adult and Pediatric in one system along with all the billing required. Can create clinical templates for any need.
-Enhanced Adult & Pediatric Notes
-Patient Engagements created for both adults and pediatrics. Example: our Parent -Portal capabilities for Pediatrics therapy practices.
-Enhanced ABA Documentation
-Advanced ABA Mobile App
-Automation of Patient Engagement for both adult and pediatric therapy.
-Interactive Online Forms for both Adult and Pediatric thera
Single-source database
-No “integrations” are needed for core functionality like RCM/Billing
-Streamlines clinical and back office operations (ie. updates to patient demographics is reflected in Billing)
-Reporting can be done on information contained within any part of the system
ONC Certification
important for Hospitals, Universities because it guarantees Raintree meets standards for HIPAA, HI-TECH, security, etc
-ONC Certification is extremely important for larger practices and any multi-specialty practice that is affiliated with a medical group. (Example of this would be a therapy group that also has an orthopedic practice as well.)
-The high standards of ONC certification ensures Raintree has superior tools to help overall patient engagement, interoperability, and security. (Which ultimately improves overall patient care and helps to increase overall reimbursements. )
Patient Engagement & Communication (Connect)
communication and engagement platform is built into the system so it can use signals from any part of the system to trigger messages and communication to patients, providers, etc
-Electronic Referrals
-Automation of Referral Loop
-Advanced Lead Tracking with Automation
-Interactive Automated Patient Communications
-Advanced Patient Retention through Discharge Campaigns
-Practice Elevation through Social Media Marketing & Reviews
-Improved MIPS Scores through Automated TVS & NPS Survey
-Online Patient Engagement (Portal, Kiosk, Bill Pay, Appt Request)
-Built In TeleHealth
Role-based Security
simplifies user security, setup
-Enhanced Authentication which meets national regulatory standards.
-ONC Certification to meet industry standard security requirements.
Tasking
simplifies internal clinic communication, eliminates sticky notes, and can be used for a daily task list by users
Great example of this is Lead Tracking with Journeys, Authorizations, and Online Appointment Request, Billing tasking.
Compliance
improved compliance can limit insurance audits, and liability and improve revenue collection.