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ATD CPTD Exam Prep > Developing Professional Capability > Flashcards

Developing Professional Capability Flashcards

Domain 2

1
Q

What is the principle of cognitivism?2.1.1

A

Learning occurs primarily through exposure to logically presented information and that retrieval or rehearsal

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2
Q

What does learner feedback look like in the Behaviorism model?2.1.1

A

Wrong answers are penalized; correct answers are rewarded

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3
Q

What is a constructivist action?2.1.1

A

learning through carefully designed experiential opportunities similar to those learners encounter in the real world

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4
Q

List the three foundational learning theories.2.1.1

A

behaviorism cognitivism constructivism.

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5
Q

Which learning theory focuses on stimuli and response?2.1.1

A

Behaviorism

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6
Q

Which foundational learning theory incorporates immediate feedback?2.1.1

A

Behaviorism. The objective is to shape behavior through reinforcement

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7
Q

Which learning theory believes retrieval leads to retention?2.1.1

A

Cognitivism

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8
Q

Which learning theory states that learning occurs through failure?2.1.1

A

Constructivism

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9
Q

List the six learner characteristics of Knowles’ Adult Learning theory.2.1.3

A
  1. Purpose of training (WIIFM) 2. Self-directed 3. Draw on life experiences 4. Relevant to learner needs 5. Beneficial to solve problem 6. Internally motivated
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10
Q

True or false. Pedagogy relates to adult learning theory.2.1.3

A

False. Pedagogy relates to children’s learning. Andragogy relates to adult learning.

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11
Q

Name two methods of how you can include active-learning.2.1.3

A

Establish the initial climate by clarifying the purpose of the session; Plan the widest possible range of resources to address needs as they arise; Limit lectures and incorporate activities that involve learners; Be prepared to show learners what’s in it for them; Build in time for open discussion; Create a welcoming, friendly environment to decrease the threat; Prepare discussion questions that help the facilitator Be a guide, not an expert.

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12
Q

What is the lowest level of the hierarchy of needs that must be met?2.1.3

A

The lowest level of Maslow’s hierarchy of needs are Physiological (food, water, sex, sleep)

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13
Q

If managers offer regular recognition and appreciation for the tasks employees are doing, which of the hierarchy of needs are being met?2.1.3

A

Esteem.

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14
Q

You assign a team member to work on a cross-functional project. Which of the hierarchy of needs are being met?2.1.3

A

Social

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15
Q

True or False. An employee can achieve the highest level of the hierarchy of needs even if physiological needs are not being met.2.1.3

A

False. Employees will default to their lowest level needs if their higher level needs are no longer being satisfied.

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16
Q

According to the behaviorist approach to learning, when does learning occur?2.1.1

A

According to the behaviorist approach to learning, learning occurs when associations between stimuli and responses are strengthened or weakened.

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17
Q

Which learning theory is based on the consequences of reinforcement or punishment?2.1.1

A

Behaviorism

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18
Q

Which learning theory supports rehearsal for memorization?2.1.1

A

Cognitivism

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19
Q

Which learning theory supports providing logically presented and in-depth information?2.1.1

A

Cognitivism

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20
Q

Which learning theory supports learning through carefully designed experiences?2.1.1

A

Constructivism.

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21
Q

According to Gagne, what is the first step to ensuring learning occurs?2.1.3

A

Gain the learner’s attention. It creates a foundation for the lesson, sets the direction, and motivates the learner

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22
Q

Internally motivated learners are a characteristic of andragoty or pedagogy?2.1.3

A

In andragogy, adults are internally motivated, come with a self-concept of who they are.

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23
Q

In order to meet self-actualization needs, what needs to exist for the employee?2.1.3

A

Opportunities for growth and achievement in the organization.

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24
Q

How are long-term memories made?2.1.3

A

Forming long-term memories involves retrieval and rehearsal between the working memory and long-term memory.

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25
Q

What are the three components of a learning objective:?2.1.3

A
  1. Performance (Behavior) 2. Condition (tools or assistance) 3. Criteria (definition of success)
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26
Q

How can you incorporate social cognitive theory methods into training?2.1.3

A

Include experiences where the facilitator models behavior for the learners to observe and imitate.

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27
Q

How should you select delivery options?2.2.11

A

Select delivery options which will support Knowledge, Skills or Attitude objectives.

28
Q

Identify three Knowledge learning methods.2.2.11

A
  • Behavior Modeling- Brainstorming- Case Study / Scenario- Lecture- Debate- Demonstration- Game- Info search- Interview- Jigsaw- Panel discussion- Reflection- Self-assessment
29
Q

Identify three Skills learning methods.2.2.11

A
  • Case Study / Scenario- Demo with practice- Game- Group discussion- Hands-on practice- Interview- Jigsaw- Role Play
30
Q

Identify three Attitude learning methods.2.2.11

A
  • Case Study / Scenario- Debate- Game- Group discussion- Jigsaw- Panel discussion- Role Play- Polling- Reflection- Self-assessment
31
Q

What is the final behavioral outcomes of a specific learning event?2.2.4

A

A Terminal Objective represents what learners must master before completing the course. It is the final behavioral outcomes of a specific learning event.

32
Q

What is a supporting objective?2.2.4

A

Enabling objectives support the terminal objectives by breaking them down into more manageable chunks.

33
Q

List the three domains identified by Bloom/2.2.4

A

Knowledge, Skills, Attitude

34
Q

List the ABCD of writing objectives.2.2.4

A

AudienceBehaviorConditionDegree

35
Q

In which phase of ADDIE would you create a final list of objectives?2.2.6

A

Design

36
Q

List three methods to visualize the course map.2.2.6

A

Storyboard, Wireframe, Mockup / Prototype

37
Q

List three facilitation techniques.2.3.3

A

Active listening skills, Give clear directions, balance participant involvement, check for understanding- avoid judgment, plan transitions between topics, summarize key concepts, allow for silence to encourage participation, ask clarifying questions, welcoming/non-verbal messages

38
Q

List three ways to address disruptive behavior.2.3.3

A

Build trust, let participants create the ground rules, Create a safe space for discussion/practice/failure, reward good behavior, model appropriate behavior, invite discussions/disagrements

39
Q

What are the 4 links in Patricia Cross’s Chain of response learning theory?

A

Adults need: Motivation, Participation, Hierarchy of Needs fulfilled, and some kind of Reward

40
Q

What is the goal of Knowledge Management?

A

To ensure the Right Information gets to the Right Employee at the Right Time

41
Q

What are the 4 core Coaching Competencies?

A

1) Setting the Foundation 2) Co-Creatinging a Relationship 3) Effective Communication 4) Facilitating Learning and Results

42
Q

What is Single Loop learning?

A

Single loop learning the acquisition of knowledge or skill resulting in incremental change and growth

43
Q

What is Double Loop learning?

A

Double Loop learning is a fundemental change in thinking patterns, allowing people to “reframe the context”

44
Q

What is Triple Loop Learning?

A

Triple Loop learning is a foundational shift in a person’s self-identity, a “transformational change”

45
Q

Which kind of Hargrove’s multiloop learning would “learning how to create a coaching plan to apply in a new project” represent?

A

This is Single Loop Learning

46
Q

Which kind of Hargrove’s multiloop learning would “applying new coaching habits to routine interactions” represent?

A

This is Double Loop Learning

47
Q

Which kind of Hargrove’s multiloop learning would “becoming an inspirational leader generating a growth oriented midnset”represent?

A

This is Triple Loop Learning

48
Q

The ATD coaching model has 6 steps. What are they?

A

1) Clarify the Agreement 2) Create a Partnership 3) Collect and Analyze Data 4) Construct a Development Plan 5) Collaborate and Change 6) Complete and Acknowledge

49
Q

Accoding to Gallup surveys, what are ways that a manager’s coaching skills influences employee engagement?

A

1) By establishing expectations 2) By constantly providing feedback3) By creating accountability 4) By connecting accountability do an employee’s development

50
Q

What are three skills TD can help managers develop for effective coaching?

A

1) Planning coaching conversations 2) How to talk about an employees strengths and development (as well as opportunities) 3) Delivering constructive feedback

51
Q

What are some important reminders for effectively delivering constructive feedback

A

Start with the positive, be specific, be timely, allow for responses

52
Q

How can the C-O-A-CH model serve as a conversation framework for new coaches?

A

This model can structure how to discuss: CURRENT situations from the client’s perspective, OBJECTIVES and measurements, ALTERNATIVE actions, CHOSING an action

53
Q

What are three opportunities for managers to show involvement in learning activities

A

Discuss expectations BEFORE the event, be present at appropriate moments DURING the event, provide opportunities to use new skills AFTER the event

54
Q

When is a Formative Evaluation of a learning program performed?

A

Formative evaluations are used throughout the design of the program

55
Q

When is a Summative Evaluation of a learning program performed?

A

Summative evaluations examine learning programs after they have launched

56
Q

What is Content Validity?

A

The ability for an instrument to clearly represent the content of the program being evaluated

57
Q

What is Construct Validity?

A

The ability for an instrument to measure abstract variable such as knowledge or skill

58
Q

What is Concurrent Validity?

A

The ability for an instrument to produce results consistent with other evaluations measureing the same metrics at the same time

59
Q

What is Criterion Validity?

A

The ability for an instrument to adequately measure and predict external constructs

60
Q

What is Predictive Validity?

A

The ability for an instrument to predict results or future behaviours

61
Q

How is a Split-Half used to evaluate a test’s difficulty?

A

A test is split in half. The half tests are taken one after another with a strategic amount of waiting time inbetween.

62
Q

How is a Test/Retest check used to determine a test’s reliability?

A

A group is administered the same test twice over a strategic period of time and the differences are compared.

63
Q

What is one advantage to using a Split-Half evaluation over a Test/Retest evaluation?

A

A Split-Half evaluation compensates for memory bias.

64
Q

When should you conduct an ROI measurement?

A

Between three months to one year after the learning program has launched.

65
Q

What are some tools used to measure ROI?

A

Control groups, Trend lines, Stakeholder estimates, Extant data, Third party analysis

66
Q

What are the five steps to the Brinkerhoff Success Case Method?

A

1) Planning a case study 2) An “impact model” of what success should look like 3) Search for the best and worst case outcomes 4) documenting success 5) Sharing results

67
Q

What are the 4 dimensions measured in the Balanced Scorecard evaluation method?

A

Customer’s Perspective (were expectations met?) Innovation Perspective (did participants gain skill?) Internal Perspective (effect on the job?) Financial Perspective (monetary payoff?)

ATD CPTD Exam Prep (3 decks)

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