developing a new product Flashcards

1
Q

Why do firms create new products?

A
  1. adapt to changing customer needs
  2. managing risk through diversity
  3. adapt to fashion cycles and trends
  4. avoid market saturation
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2
Q

steps in new product development

A
  1. idea generation
  2. concept testing
  3. product development
  4. market testing
  5. product launch
  6. evaluation of results
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3
Q

How do companies generate ideas?

A
  1. customer feedback
  2. competitor analysis
  3. market research
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4
Q

what is concept testing?

A

presenting ideas to potential customers for feedback

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5
Q

benefits of concept testing

A
  1. reduce risk
  2. customer-focused
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6
Q

what is product development?

A

create prototype and test for feedback

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7
Q

types of testing in product development

A
  1. alpha
  2. beta
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8
Q

what is alpha testing?

A

internal by employees

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9
Q

what is beta testing?

A

real-world testing by selected customers

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10
Q

types of market testing

A

premarket tests
test marketing

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11
Q

what is premarket test?

A

feedback and surveys

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12
Q

what is test marketing?

A

mini product launch, monitor sales and feedback

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13
Q

what is product launch

A

introduce product to whole market

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14
Q

elements of product launch

A
  1. financial resources
  2. coordination of marketing mix
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15
Q

product life cycle stages

A
  1. introduction
  2. growth
  3. maturity (saturation)
  4. decline
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16
Q

What happens in the introduction?

A
  1. low sales
  2. financial losses
  3. high cost per customer
  4. few competitors
  5. no profit to cover cost of R&D
17
Q

what happens in growth?

A
  1. sales increase
  2. lower cost per customer
  3. more profit
  4. more competitors and customers
18
Q

what happens in maturity (saturation)?

A
  1. peak sales
  2. lowest cost per customer
  3. high profit
19
Q

what happens in decline

A
  1. falling sales
  2. cost per customer is low
  3. profits decrease
  4. number of competitor decreases