advertising, PR, and sales promotion Flashcards
what is advertising?
paid promotion through mass media to reach a broad or targeted audience
advertising goals
- create brand awareness
- spark interest
- influence purchasing decisions
advertising objectives and when are they used
- inform: introduction stage
- persuade: growth stage
- remind: maturity stage
types of appeals
- informational
- emotional
what is informational appeal?
provides facts, data, and logical reasoning
what is emotional appeal?
evoke feelings and emotional responses
types of emotional appeals
- fear/safety
- humor
- happiness
- love
- comfort
- nostalgia
What is personal selling?
sales representatives directly interact with potential customers
benefits of personal selling
- build personal connection with buyer and company
- more effective in B2B contexts
what is PR
strategic communication to build a positive brand image and manage reputation and create favorable relationships with stakeholders
goals of PR
- shape perception
- increase credibility
- manage brand reputation
PR tools
- cause-related marketing
- event sponsorship
What is cause-related marketing?
aligning with social issues to promote a positive image and having increased customer support and demonstrating CSR
example of cause-related marketing
sodic charity run with magdi yacoub
what is event sponsorship?
financial support to various events or activities such as culture, sports, and entertainment
example of event sponsorship
redbull sponsor f1 race event
what is sales promotion?
short-term incentives to encourage customers to purchase products or services sooner than they otherwise might
types of sales promotion
- coupons
- deals
- sweepstakes
- samples
- loyalty programs
- product placement
what are coupons?
discount on purchase
what are deals?
temporary price reductions or added value
what are sweepstakes?
offer a prize based on luck
what are samples?
give potential customers the opportunity to try a product or service without buying
what are loyalty programs?
rewards for repeat purchase
what is product placement?
companies pay to have their products featured in non traditional settings such as movies