advertising, PR, and sales promotion Flashcards

1
Q

what is advertising?

A

paid promotion through mass media to reach a broad or targeted audience

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

advertising goals

A
  1. create brand awareness
  2. spark interest
  3. influence purchasing decisions
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

advertising objectives and when are they used

A
  1. inform: introduction stage
  2. persuade: growth stage
  3. remind: maturity stage
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

types of appeals

A
  1. informational
  2. emotional
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

what is informational appeal?

A

provides facts, data, and logical reasoning

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

what is emotional appeal?

A

evoke feelings and emotional responses

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

types of emotional appeals

A
  1. fear/safety
  2. humor
  3. happiness
  4. love
  5. comfort
  6. nostalgia
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What is personal selling?

A

sales representatives directly interact with potential customers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

benefits of personal selling

A
  1. build personal connection with buyer and company
  2. more effective in B2B contexts
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

what is PR

A

strategic communication to build a positive brand image and manage reputation and create favorable relationships with stakeholders

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

goals of PR

A
  1. shape perception
  2. increase credibility
  3. manage brand reputation
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

PR tools

A
  1. cause-related marketing
  2. event sponsorship
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What is cause-related marketing?

A

aligning with social issues to promote a positive image and having increased customer support and demonstrating CSR

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

example of cause-related marketing

A

sodic charity run with magdi yacoub

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

what is event sponsorship?

A

financial support to various events or activities such as culture, sports, and entertainment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

example of event sponsorship

A

redbull sponsor f1 race event

17
Q

what is sales promotion?

A

short-term incentives to encourage customers to purchase products or services sooner than they otherwise might

18
Q

types of sales promotion

A
  1. coupons
  2. deals
  3. sweepstakes
  4. samples
  5. loyalty programs
  6. product placement
19
Q

what are coupons?

A

discount on purchase

20
Q

what are deals?

A

temporary price reductions or added value

21
Q

what are sweepstakes?

A

offer a prize based on luck

22
Q

what are samples?

A

give potential customers the opportunity to try a product or service without buying

23
Q

what are loyalty programs?

A

rewards for repeat purchase

24
Q

what is product placement?

A

companies pay to have their products featured in non traditional settings such as movies