Desktop Engineer

Question 1

What Is The Work Place In Desktop Engineer?

Answer 1

Desktop engineers work in office environments in most cases. Some companies require their engineers to travel between different work sites. There are remote support technologies that are allowing companies to cut down on their desktop engineer travel times, as common problems can be diagnosed and fixed over a remote connection.

Question 2

What Are The Duties Of Desktop Engineer?

Answer 2

A desktop engineer is used to set up the computer infrastructure needed for the business. This duty could be as simple as installing operating systems on a few office machines or as extensive as setting up a network of hundreds of computers. Desktop engineers install needed operating systems, software and hardware. Peripheral support for printers and servers might also fall under a desktop engineer’s control.

Question 3

Who Is Desktop Engineer?

Answer 3

Desktop engineers provide support and implementation services to business infrastructures. This job has a number of different titles. It could be called desktop systems engineer, desktop support, support technician, helpdesk engineer or desktop deployment engineer. Desktop engineers need to have extensive knowledge of the software used by the business, as well as the operating systems and hardware peripherals that may be in use.

Question 4

What Are The Advancements In Desktop Engineer?

Answer 4

Desktop engineers can specialize in certain technologies or go into a management position over other desktop engineers. Advancement into other types of computer sciences such as programming or software design is also possible.

Question 5

What Is VPN Server?

Answer 5

VPN Stands for Virtual Private Network. It is basically use for mobile user in the network. This server provides the remote access connectivity for mobile user. In this way all of the mobile users are connected to server through internet. This server also provides the connectivity between two or more office in the network. VPN is cost effective (No Costly).

Question 6

Identify A Few Firewalls?

Answer 6

There are two basic types of firewall – network layer, which make decisions based on source and destination addresses, and application layer, which are hosts run on proxy servers and allow no direct traffic between networks. Comodo and Zone Alarm are two commonly used firewalls.

Question 7

What Is The Purpose Of Boot.ini?

Answer 7

Boot.ini is used to decide which operating system options are displayed during the start-up process.

Question 8

What Components Are Needed To Set Up A Basic Home Network?

Answer 8

o Router/Hub,
o LAN cards and
o LAN cables.

Question 9

If The Audio For Your Computer Is Not Working, What Would You Check?

Answer 9

Check the following: Speaker volume, cable connections, power to the speakers and device drivers.

Question 10

What Are The Disadvantages Of Using Imaging Software?

Answer 10

This question is designed to test your familiarity with imaging software. Describe image testing and the attributes of particular software to show your familiarity with imaging.

Question 11

Which Desktop Operating Systems Are You Familiar With?

Answer 11

You will need to have familiarized yourself with the system used by the organisation you are hoping to join. Focus your answer on those systems, but also mention other systems with which you have experience.

Question 12

Explain The Purpose Of Device Drivers?

Answer 12

Device Drivers are the software required to run hardware components.

Question 13

What Do You Mean By Ntldr Error?

Answer 13

NTLDR is known as the Network Loader. It helps in loading the operating system. If any system is showing “NTLDR is missing” then you need to copy the NTLDR file from operating system CD.

Question 14

Explain Some Commonly Used LAN Cables. What Is The Maximum Length Of LAN Cable For Proper Communication?

Answer 14

There are mainly two types:
Cat 5 (Category 5 where 5 indicates twists per inch) & Cat 5e (5e indicates 5 twists per inch per pair which leads to reduced cross talk). Both Cat 5 & 5e are UTP cables that can support up to 100 Mbps.
Cat 6 & 6e are UTP cables that can support up to 1 Gbps.
After about 80 meters (260 feet), you will usually see a reduction in speed.

Question 15

How Do I Edit My Boot.ini?

Answer 15

Open Run, type “msconfig” and press Enter to open System Configuration Utility. Select the tab labelled BOOT.INI. Click the button labelled Check All Boot Paths. A dialog box will open detailing the location of any invalid operating system locations.

Question 16

How Do I Find The Path That A Packet Takes To Its Destination?

Answer 16

Using “tracert” command lets you see the path traveled by a packet to its destination.

Question 17

What Is A Default Gateway? What Happens If I Don’t Have One?

Answer 17

A default gateway is a routing device used to forward all traffic that is not addressed to a destination within the local network or local sub-net. If you don’t have a default gateway, it is not possible to communicate with the network device/host of different networks. Dial-up internet connections do not require a default gateway though because it is present in the ISP itself.

Question 18

Tell Me Have You Been Responsible For Purchasing New Computer Systems For Your Organization?

Answer 18

If yes, explain how you’ve worked with vendors (suppliers) and with the procurement department. Explain methods used to assess future computer needs in the organization.

Question 19

Did You Generally Work In A Team To Solve Problems? Do You Worked Independently As Well?

Answer 19

As a desktop engineer you must have the ability to work with others and alone. Describe how you have worked with your staff members to determine solutions to major issues. Impart as well your own individual assessments to identify minor failures and how you’ve used your communication skills to consult others for solutions to problems beyond your specialty.

Question 20

Tell Me Have You Trained And Coached Employees On Computer Systems?

Answer 20

If yes, report on the training programs you’ve designed and implemented for staff. Detail the manner in which you directed them regarding operation of computer hardware/software systems.

Question 21

Tell Us Have You Upgraded Computer Systems Offered Recommendations On Upgrades Needed?

Answer 21

Describe a major upgrade in which you were heavily involved. A success story. Something you’re proud about. Explain the step taken to ensure smooth upgrade. Rehearse, don’t memorize; be clear and succinct.

Question 22

Tell Me About Physical Setting Up Of Hardware And Software Systems Installation For Various Applications And Programs?

Answer 22

Relate your experience in installing and testing computer systems and ensuring their proper function.

Question 23

Tell Me Have You Tested Network And Desktop Systems? Have You De-bugged Computerized Systems?

Answer 23

In your answer, describe the process you took to identify and solve problems that affect computer systems. Provide examples if necessary. Tell how you test/trouble-shoot computers to ensure they function properly.

Question 24

Tell Me What Is Your Specialty? Have You Provided Desktop Support For Hardware, Software Or Both?

Answer 24

Are you Microsoft/Cisco certified? If you are, give details. Speak about the procedures you follow to test/maintain equipment and software operation. Discuss any courses you have taken or manuals and processes you have studied, and more so, applied practically.