Describe M365 Apps and Services (Modules 1,2)

Question 1

What is M365?

Answer 1

M365 is a cloud-based productivity platform that offers access to Microsoft’s products and services, including Office 365, Enterprise Mobility & Security (EMS), and Windows OS, through various subscription plans.

Question 2

How does M365 differ from O365?

Answer 2

While Office 365 focuses on core business tools like Word, Excel, and PowerPoint, Microsoft 365 includes everything in Office 365 plus Windows OS, Enterprise Mobility, and enhanced security features.

Question 3

List 3 components of an M365 subscription…

Answer 3

Office 365 apps (Word, PowerPoint, Excel, etc.)

Enterprise Mobility & Security (EMS)

Windows OS

Question 4

What is Microsoft Graph and why is it important?

Answer 4

Microsoft Graph is a cross-tenant, people-centred database that tracks how users interact with M365 services. It enables insights and personalized experiences across the platform.

Question 5

How does Microsoft Copilot 365 use Microsoft Graph?

Answer 5

Copilot is an AI-powered assistant that leverages Microsoft Graph to provide personalized responses and insights tailored to an organization’s tenant data.

Question 6

What is the main purpose of Copilot for 365?

Answer 6

The main purpose of Copilot is to provide AI-driven assistance to users by integrating with Microsoft Graph, enabling personalized support for queries, document generation, and workflow improvements.

Question 7

What is hybrid work?

Answer 7

Hybrid work is a working model where employees split their time between on-site work at the office and remote work from other locations.

Question 8

How does hybrid work differ from flexible work?

Answer 8

Hybrid work involves a set schedule that splits work between on-site and remote environments. Flexible work allows employees to create their own work schedules that suit their personal needs.

Question 9

List 3 ways M365 empowers hybrid work?

Answer 9

Connected: Cloud-based for continuous uptime and access.

Collaborative: Tools like Teams and SharePoint enable team collaboration.

Secure: Uses Multi-Factor Authentication (MFA) and Defender XDR to ensure security.

Question 10

Which M365 tool allows users to access their files from anywhere?

Answer 10

OneDrive

Question 11

Which M365 tool is the backbone of real-time collaboration for messaging and meetings?

Answer 11

Teams

Question 12

What M365 tool powers email services like Outlook?

Answer 12

Exchange

Question 13

Which M365 tools are designed for work and task management?

Answer 13

Project - For complex projects.
Planner - Lightweight projects.
To Do - Personal task tracking.

Question 14

Which tool allows for automated workflows in M365?

Answer 14

Power Automate.

Question 15

What is Power Apps used for?

Answer 15

Creating low code or no code business apps.

Question 16

What is meant by 365 Apps?

Answer 16

365 Apps refers to the always up-to-date desktop, mobile, and web versions of Office apps like Word, Excel, and PowerPoint, ensuring users have access to the latest features and security updates.

Question 17

Name at least four core Office 365 apps included in Microsoft 365…

Answer 17

Word
PowerPoint
Excel
Outlook

Question 18

What is the purpose of Microsoft Booking?

Answer 18

Microsoft Bookings is used to schedule appointments and manage bookings for businesses and service providers.

Question 19

A company wants to implement a hybrid work model and ensure employees can work securely from home while maintaining access to all the tools they use at the office.

How can Microsoft 365 support this objective?

Answer 19

M365 supports hybrid work by providing cloud-based access to Office apps, enabling real-time collaboration through Teams and SharePoint, and securing access with MFA and Defender XDR. The Viva Suite also enhances employee well-being and engagement.

Question 20

A business wants to automate repetitive tasks, such as sending reminders and updating spreadsheets.

Which M365 tool should the company use to achieve this, and why?

Answer 20

The company should use Power Automate, as it allows for the creation of automated workflows to save time, eliminate repetitive tasks, and boost productivity.