Dento-Legal Flashcards
1
Q
Role of the GDC
A
Protecting patients, regulating the dental team. Involves managing patient safety and expecting dental professionals to meet certain standards and criteria
2
Q
GDC Principle 5 states
A
Have a clear and effective complaints procedure
3
Q
Complaint process (4)
A
What does the patient want (apology/compensation), refer to complaints procedure, consider mediation, refer to next tier if unresolved
