Definitions - CH. 3 Flashcards
Needs Analysis
A process to identify gaps or deficiencies in employee and organizational performance.
Need
A gap between current and desired results.
Organizational Analysis
The study of the entire organization, including its strategy, environment, resources, and context.
Strategic Training and Development (ST&D)
The alignment of an organization’s training needs and programs with an organization’s strategy and objectives.
Compliance Training
Training programs that are mandated by government legislation and regulations as well as industry and organization policies.
Resource Analysis
The identification of the resources available in an organization that might be required to design and implement training and development programs.
Organizational Climate
The collective attitudes of employees toward work, supervision, and company goals, policies, and procedures.
Training Transfer Climate
Characteristics in the work environment that can either facilitate or inhibit the application of training on the job.
Learning Culture
The attitudes and practices within the organization regarding the importance placed on organizational learning and employee development.
Continuous Learning Culture
A culture in which members of an organization believe that knowledge and skill acquisition are part of their job responsibilities and that learning is an important part of work life in the organization.
Task Analysis
The process of obtaining information about a job by deter-mining the duties, tasks, and activities involved and the knowledge, skills, and abilities (KSAs) required to perform the tasks.
Job Description
A statement of the tasks, duties, and responsibilities of a job.
Competency
A cluster of related knowledge, skills, and abilities that enables the job holder to perform effectively.
Cognitive Task Analysis (CTA)
A set of procedures that focuses on under-standing the mental processes and skills required for performing a job.
Team Task Analysis
An analysis of tasks as well as the team-based competencies (knowledge, skills, and attitudes) associated with the tasks.
Person Analysis
The process of studying employee behaviour and performance to determine whether performance meets standards.
Contingency Management
Practices based on the belief that every act has a consequence and if the consequence is a reward, then the act will be repeated.
Rapid Needs Analysis
A quick and inexpensive needs analysis that involves gathering available information and using data that already exist.
