Definitions - CH. 1 Flashcards

1
Q

Performance Management

A

The process of establishing performance goals and designing interventions and programs to motivate and develop employees to improve their performance.

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2
Q

S.M.A.R.T. Goals

A

Goals that are specific, measurable, attainable, relevant, and have a time frame.

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3
Q

Training

A

Formal and planned efforts to help employees acquire knowledge, skills, and abilities to improve performance in their current job.

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4
Q

Development

A

Formal and planned efforts to help employees acquire knowledge, skills, and abilities required to perform future job responsibilities.

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5
Q

Human Capital

A

The knowledge, skills, and abilities of an organization’s employees.

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6
Q

Social Capital

A

The social resources that an individual obtains from participation in a social structure.

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7
Q

Work Engagement

A

A positive, fulfilling, work-related state of mind that is characterized by vigor, dedication, and absorption.

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8
Q

Skills Mismatch

A

An insufficient number of workers with the skills needed are available to satisfy the number of available jobs.

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9
Q

Work Integrated-Learning

A

Providing students with work experience through internships, apprenticeships, and cooperative placements.

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10
Q

Training Bond

A

A contract between the employer and the employee that states that the employer will pay for the employee’s training as long as the employee remains with the organization for a minimum period of time following completion of the training program.

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11
Q

Strategy

A

An organization’s objectives and action plans for realizing its objectives and gaining a competitive advantage.

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12
Q

Strategic Human Resource Management (SHRM)

A

The alignment of human resources practices with an organization’s business strategy.

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13
Q

Strategic Training and Development (ST&D)

A

The alignment of an organization’s training needs and programs with an organization’s strategy and objectives.

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14
Q

Organizational Culture

A

The shared beliefs, values, and assumptions that exist in an organization.

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15
Q

High-Performance Work System (HPWS)

A

An integrated system of human resource practices and policies that usually includes rigorous recruitment and selection procedures, performance-contingent incentive compensation, performance management, a commitment to employee involvement, and extensive training and development programs.

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16
Q

Instructional Systems Design (ISD) Model

A

A rational and scientific model of the training and development process that consists of a needs analysis, training design and delivery, and training evaluation.

17
Q

A.D.D.I.E.

A

Analysis, design, development, implementation, and evaluation.