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Domestic Ticketing > Definitions And Terminology > Flashcards

Definitions And Terminology Flashcards

0
Q

Adult

A

A flight passenger who has reached his/her twelfth birthday by the day of departure (not including youth discounts).

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1
Q

Accompanied child

A

A child traveling together with an adult fare-paying passenger

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2
Q

Airport

A

A building used to process air passengers.

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3
Q

Airport user fee

A

A charge imposed on a passenger by an airport for the use of its facilities.

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4
Q

Baggage allowance

A

The limitations on baggage that an airline permits the carriage of by its passengers, included in the price of a ticket and without additional cost, and that is determined according to either the Piece Concept or the Weight Concept.

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5
Q

Baggage claim area

A

The part of the airport terminal used by a passenger for retrieval of checked baggage (generally a secured area, restricted to passengers and accessed before proceeding through customs on transborder/international flights).

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6
Q

Baggage tag

A

A receipt or claim ticket issued by a carrier for checked baggage

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7
Q

Boarding pass

A

A form given to a passenger that will indicate the number and row of the assigned seat.

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8
Q

BSP

A

Bank settlement plan

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9
Q

Bulkhead seats

A

Seats located at emergency exits or directly behind a cabin wall (for bassinets and extra leg room).

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10
Q

Cabotage

A

An international law that forbids a carrier of one country from transporting passengers between two airports within another country.

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11
Q

Cancellation fee/penalty

A

A fee charged to a passenger by an airline to cancel a reservation.

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12
Q

Child (CH)

A

A flight passenger between the ages of 2 and 12 inclusive.

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13
Q

Circle trip

A

A trip involving more than one destination and returning to the originating city by a different route.

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14
Q

Client

A

The customer who purchases a travel product (may or may not be the passenger).

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15
Q

Commission

A

A payment made by a wholesale travel supplier to a travel agent for selling of its products.

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16
Q

Connection

A

A flight that requires the passenger to change aircraft as part of the itinerary.

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17
Q

Confirmed reservation

A

A certification to a passenger by a carrier that the passenger holds a seat on an aircraft.

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18
Q

Conjunction tickets

A

A series of airline tickets for a journey of more than four legs.

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19
Q

Consolidator

A

A company that has a certain inventory of airline tickets to sell at special prices.

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20
Q

Destination

A

A place to which a passenger is traveling and where the journey ends.

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21
Q

Direct flight

A

A flight making a stop or stops between two cities that does not require a passenger to change flights.

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22
Q

Discounted fare

A

A fare sold at a price less than a normal fare (also SPECIAL FARE, EXCURSION FARE).

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23
Q

Domestic travel

A

Travel wholly within a country.

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24
Q

Elapsed flying time

A

Actual time spent in the air after time zones and stops have been deducted.

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25
Q

Endorsement

A

Special information relating to the use of a ticket, or particular coupons of a ticket, which is added to the appropriate box of an airline ticket for endorsements.

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26
Q

Fare

A

The price paid for a travel product, including air transportation.

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27
Q

Fare rules

A

The restrictions and conditions imposed on a fare type by an airline.

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28
Q

Flight coupon

A

A removable part of an airline ticket, setting out the flight reservations made for the passenger and used to identify the passenger at customs and at the departure gate.

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29
Q

Flight number

A

A minimum 3-digit number assigned by an airline to each flight itinerary.

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30
Q

Gateway

A

City serving as a major entry or departure point into or out of a foreign country.

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31
Q

Inbound

A

Travel from POT to destination.

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32
Q

Infant

A

A flight passenger who has not reached his/her 2nd birthday by the day of departure.

33
Q

Interline connection

A

A journey involving a change of airline companies

34
Q

International travel

A

Travel between Canada and all points that are neither domestic nor transborder.

35
Q

Itinerary

A

Details of a passengers trip

36
Q

Joint fare

A

A fare charged for a journey with an Interline connection

37
Q

Leg

A

A portion of a ticketed journey

38
Q

Local fare

A

The fare that applies to travel on a nonstop flight with one carrier.

39
Q

Locator number

A

A computer reservation number given at the time of booking to enable quick access to file.

40
Q

Minimum connection time

A

Minimum time legally needed to make a connection between two flights in a city.

41
Q

MCO

A

Miscellaneous charge order

42
Q

No-show

A

One who fails to cancel a ticket or use a reservation

43
Q

Online connection.

A

A journey involving a change of aircraft of the same company.

44
Q

Open jaw

A

Flying into one city and returning from a different city.

45
Q

Open ticket

A

An airline ticket with unspecified travel dates

46
Q

Origin

A

The places at which a journey commences

47
Q

Outbound

A

Travel from origin to POT

48
Q

Overbooking

A

Deliberate or unintentional reservation of more seats than are available

49
Q

OK

A

An entry made on an airline ticket that indicates a confirmed seat in the status box

50
Q

Passenger

A

On an aircraft, the air travellers or customers

51
Q

PC

A

Place concept

52
Q

POT

A

Point of turnaround

53
Q

Prepaid ticket advice

A

An MCO that is issued at a city ticket office or airport to be exchanged for airline ticket(s)

54
Q

Request

A

A ticket entry that indicates a wait list or request for a seat

55
Q

Round trip

A

Travel from origin to POT and back again.

56
Q

Scheduled airline

A

An airline flying a designated route in accordance with a published timetable

57
Q

Seasonality

A

Refers to variations in fare levels according to time of year and passenger volume as determined by fare rules

58
Q

Segment

A

A portion of a ticketed journey

59
Q

Skycot

A

A bassinet provided on an aircraft for infants

60
Q

Standard administration forms

A

Non-accountable documents without cash value used to process transactions

61
Q

Standard traffic documents

A

Accountable documents with cash value, including airline tickets

62
Q

Standby

A

A passenger who waits at the airport for a seat with no seat

63
Q

Status

A

Refers to whether a reservation has been confirmed as to available space or is of some lesser standing

64
Q

Stopover

A

A deliberate interruption of a journey

65
Q

Surface

A

Means a ground segment in itinerary also known as ARNK

66
Q

Tax

A

A government imposed charge or fee.

67
Q

Terminal

A

A part of an airport used for embarking or disembarking

68
Q

Transborder travel

A

Travel between Canada and the USA

69
Q

UM

A

Unaccompanied minor

70
Q

Unaccompanied minor

A

Child travelling by air without an adult.

71
Q

VIP

A

Very important passenger/person

72
Q

Wait list

A

Flight is sold out. Name is held by the airline pending a cancellation.

73
Q

Youth

A

A passenger who has reached his/her 12th birthday but is not 21 years old.

74
Q

Apron

A

The place on the Tarmac where the plane sits at the gate.

75
Q

Baggage room

A

The area where the baggage is singled out into its respective destinations.

76
Q

Belts or carousel

A

Circular conveyor on which the baggage is rotated for passenger to claim or the belt that takes the checked baggage into the baggage room.

77
Q

Bridge

A

Direct connection from the terminal to the aircraft to load passengers.

78
Q

Gate

A

Parking position where the plane gets service and passengers load and unload.

79
Q

Runway

A

Where the plane takes off and lands.

80
Q

Terminal

A

Building where all the passenger activity takes place.

Domestic Ticketing (10 decks)

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