Definitions Flashcards
Mission Statement
a short statement defining the underlying aimsand objectives of the organisation
Business Objectives
the goals or targets that must be achieved in order to realise the stated aims of an organisation, department or individual team
Corporate Aim
the long term intentions of a business
Corporate Objectives
targets that must be achieved in order to meet the stated aims of th business
Culture
the culture of an organisation is the code that affects the attitdues, decision-making and managment style of its staff
Groupthink
is a process of thought in relation to decision-making, adopted by members of a group aimed at reaching consensus with minimal conflict between them, with no reference to a detailed analysis or evaluation of alternative ideas
Stakeholders
they are all those people who have a share in a particular issue or system. Stakeholders can be groups of people, organisations, insitutions and sometimes even individuals
Stakeholder Concept
the view that firms benefit from cooperation with their stakeholder groups and from incorporating their needs into the decision-making process
Conflict
the ptential contradiction of ideas or objectives between various graoups or stakeholders
Communication
the transmission of infromation from a source to reicevers. it is not complete until the reciever confirms the message is understood through feedback. examples verbal, written and non-werbal
Medium
which a message is communicated via email, phone or letter
Economies of Scale
as output increases unit cost decreases, the advanatges gained from growing in size e.g bulk buying
Diseconomies of Scale
as output increases unit costs increase, the disadvantage of growing in size e.g. poor communication and control
Productivity
the amount of output per unit of input used e.g. output per worker or per machine
Business Plan
a usiness plan summaries the key objectives of a bsuiness and the main plans which are likely to be followed in order to achieve the stated objectives
SWOT Analysis
a technique that allows an organisation to assess its overall position or the position of one of its division, products or activities. it uses an internal audit to assess its strengths and weaknesses and an external audit to assess its opportunities and threats
Pestel
a framework for assessing the likely impact of the political, economies, social, technological, legal and environment factors in the external environment of a business
Internal/ Organic Growth
when a firm expands its existing capacity or range of activities by extending its premises or building new factories from its own resources, rather than integration with another firm
Boston Matrix
a tool of product portfolio analysis that classifies products according to the market share of the product and the rate of growth of the market in which the product is sold
Product Portfolio
the range of products or brands provided by a business
Ansoff Matrix
is a decision-making tool used by management to analyse a firm’s potential for growth
Porter’s Generic Strategy
four generic business strategies that could be adopted in order for business to gain competitive advantage. the strategies relate to the extent to which the scope of a business activities are narrow versus broad and the extent to which a business seeks to differentiate its products
Bowmans Strategic Clock
a model that explores the option for strategic positioning e.g. how a product should be positioned to give it the most competitive position in market
Kaplan and Norton’s Balanced Scoreboard
a tool provides management with the instrumentation they need to navigate to future competitive success
Elkington’s Triple Bottom Line
a concept that encourages the assessment of overall business performance based on three important areas - People Profit Planet
Decision Tree
is a graphical presentation of a decision-making process within a business which aims to highlight the most cost-effective decision
Management of Risk
the identification and acceptance or offsetting of the risks threatening a business
Contingency Planning
preparing for unexpected and usually unwelcome events that are reasonably predictable and quantifiable
Crisis Managament
responding to a sudden event that poses a significant threat to a firm, can be predictable or unexpected
Statement of Financial Position
financial account that states a business assets and liabilities of a business on a particular date
Income Statement
An account showing the income and expenditure of a firm over a period of time
Assets
items owned by a organisation
Tangible Assets
assets that have a physical existence e.g. land or property
Intangible Assets
these don’t have physical form e.g. patents and rights
Non-Current Assets
resources that can be used repeatedly in the production process e.g. land, buildings, machinery and vehicles
Current Assets
short term items that circulate in a business on a daily basis and can be expected to turn into cash within 1 year
Liabilities
debts owned by an organisation to its suppliers, shareholder, investors or customer who have paid in advance
Gross Profits=
revenue - costs of goods sold
Net Profits=
gross profit - expenses
Working Capital
the day to day finance used in business
Liquidity
the ability to covert an asset into cash without loss or delay