Definitions Flashcards
Choosing to accept and demonstrate a new way of thinking or behaving. Adoption occurs when stakeholder behavior is consistent with the future state behavior.
Adoption
The quantitive and qualitative, measurable and non-measurable outcomes resulting from a change.
Benefit
Th achievement of the expected outcomes of a change.
Benefit realization
The transition from a current state to a future state.
Change
The condition at the time the change is initiated.
Current state
The condition at the time when the benefits have been realized.
Future state
How people, processes, technology, and the workplace are fex Ted during the transition from the current state to the future state.
Change impact
The practice of applying a structured approach to transition an organization from a current state to a future state to achieve expected benefits.
Change Management
An event or condition that, if it occurs, may have an effect on the change benefits.
Change risk
When the amount of change occurring in an organization is more than can be effectively handled by those affected by the change.
Change saturation
The organizational or individual collection of knowledge, skills, and abilities
Competency
Stakeholder involvement and influence in the change process
Engagement
The decision making process, applied by authorized individuals or teams, for approving/rejecting, monitoring, and adjusting activities of a change management plan
Governance
A specific, measurable result or effect of an action or situation
Outcome
The preparedness of an organization or its parts to accept, effectively handle, and integrate impending change
Readiness
A stakeholders opposition to a change
Resistance
The process of addressing stakeholders opposition to a change
Resistance management
The individual or group in the org accountable for the realization of the benefits of a change
Sponsor
The process of aligning stakeholders to support and own the change
Sponsorship
An individual affected by a change
Stakeholders
The ability to maintain the future state
Sustainability
The description of the future state
Vision
