Definitions Flashcards

1
Q

Choosing to accept and demonstrate a new way of thinking or behaving. Adoption occurs when stakeholder behavior is consistent with the future state behavior.

A

Adoption

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2
Q

The quantitive and qualitative, measurable and non-measurable outcomes resulting from a change.

A

Benefit

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3
Q

Th achievement of the expected outcomes of a change.

A

Benefit realization

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4
Q

The transition from a current state to a future state.

A

Change

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5
Q

The condition at the time the change is initiated.

A

Current state

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6
Q

The condition at the time when the benefits have been realized.

A

Future state

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7
Q

How people, processes, technology, and the workplace are fex Ted during the transition from the current state to the future state.

A

Change impact

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8
Q

The practice of applying a structured approach to transition an organization from a current state to a future state to achieve expected benefits.

A

Change Management

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9
Q

An event or condition that, if it occurs, may have an effect on the change benefits.

A

Change risk

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10
Q

When the amount of change occurring in an organization is more than can be effectively handled by those affected by the change.

A

Change saturation

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11
Q

The organizational or individual collection of knowledge, skills, and abilities

A

Competency

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12
Q

Stakeholder involvement and influence in the change process

A

Engagement

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13
Q

The decision making process, applied by authorized individuals or teams, for approving/rejecting, monitoring, and adjusting activities of a change management plan

A

Governance

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14
Q

A specific, measurable result or effect of an action or situation

A

Outcome

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15
Q

The preparedness of an organization or its parts to accept, effectively handle, and integrate impending change

A

Readiness

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16
Q

A stakeholders opposition to a change

A

Resistance

17
Q

The process of addressing stakeholders opposition to a change

A

Resistance management

18
Q

The individual or group in the org accountable for the realization of the benefits of a change

A

Sponsor

19
Q

The process of aligning stakeholders to support and own the change

A

Sponsorship

20
Q

An individual affected by a change

A

Stakeholders

21
Q

The ability to maintain the future state

A

Sustainability

22
Q

The description of the future state

A

Vision