Deck 4 T-Z

Question 1

a type of knowledge refers to personal knowledge in one’s head—knowing how to do something based on experience.

Answer 1

Tacit

Question 2

HTML code set text apart by determining whether it should appear in large, bold, or italic type. xxxx also determine whether text should link to
another location, such as a website, online policies and procedures, and job aids.

Answer 2

Tags

Question 3

ANLAYSIS What type of analysis examines a single task within a job and breaks it down into the actual steps of performance.

Answer 3

Task Analysis

Question 4

OBJECTIVES What type of objectives the final behavioral outcomes of a specific instructional event. The designer must state an objective clearly and describe the intended exit competencies for the specified unit, lesson, course, or program for which it was written.

Answer 4

Terminal objectives

Question 5

What theory is the traditional way of looking at the workforce, an approach that assumes that people would rather play than work.

Answer 5

Theory X

Question 6

What theory postulates that most people will work to achieve goals to which they are committed, especially if rewards result from the achievement of those objectives and that most people can learn to accept—and even seek— responsibility.

Answer 6

Theory Y

Question 7

FEEDBACK EVALUATION What type of feedback evaluation a questionnaire that asks people— superiors, direct reports, peers, and internal and external customers—how well a manager performs in any number of behavioral areas.

Answer 7

360 Degree Feedback Evaluaton

Question 8

MENTORING What type of mentoring long- or short-term and focused on career development and overall career performance from a long-term perspective and/or over a period of time.

Answer 8

Traditional Mentoring

Question 9

a person who helps individuals improve performance by teaching, instructing, or facilitating learning in an organization.

Answer 9

Trainer

Question 10

OBJECTIVE What type of objective a statement of what the instructor hopes to accomplish during the training session.

Answer 10

Training objective

Question 11

MANAGER What type of manager primarily responsible for identifying training needs, developing a strategy to meet target audience needs, and securing resources to fill those needs.

Answer 11

Training Manager

Question 12

What type of assessment the process of collecting and synthesizing data to identify how training can help an organization reach its goals.

Answer 12

Training Needs Assessment

Question 13

EVALUATION What type of evaluation measures the success of the learner’s ability to transfer and implement the learning back on the job.

Answer 13

Training Transfer Evaluation

Question 14

COUNSELING What type of counseling is the traditional approach to career decision making. Much of this approach came from Donald G. Paterson and later from E.G. Williamson.

Answer 14

Trait-And-Factor Counseling

Question 15

What type of transfer describes the process of learning delivery, retention, and implementation back on the job.

Answer 15

Transfer of Learning

Question 16

VARIABLE the type of variable researchers and statisticians use to define the “manipulated” variable in an experiment. An “experiment group” receives a xxxxxt (for example, attends a training program), and a control group does not.

Answer 16

Treatment (Experimental) Vairable

Question 17

LEARNING a type of learning in which people make fundamental shifts about how they view themselves and willingly alter their beliefs and values about themselves and about the world (a transformational act).

Answer 17

Triple Loop Learning

Question 18

MODEL a team-maturing model that uses the following five stages: forming, storming, norming, performing, and adjourning.

Answer 18

Tuckman Model

Question 19

TESTS A type of test that is conducted in real working conditions using test data. Any errors must be noted and corrected.

Answer 19

Unit Tests

Question 20

3 LETTER ACRONYM a model of the way that individuals learn and retain information. Some people learn primarily through one learning style, others

through a combination of the three: visual (learners need pictures, diagrams, and other visuals), audio (learners need to hear information), and kinesthetic (learners need hands-on learning).

Answer 20

VAK Visual, Audio, Kinesthetic (hands on)

Question 21

involves measuring what the practitioner intended to measure.

Answer 21

Validity

Question 22

a measure of how spread out a distribution is. It’s calculated as the average squared deviation of each number from the mean of a data set

Answer 22

Variance

Question 23

CLASSROOM A type of classroom that is an online learning space where learners and instructors interact.

Answer 23

Virtual Classroom

Question 24

describes an organization as its members would like it to be, in terms of corporate image, values, employee satisfaction, markets, and products or services.

Answer 24

Vision

Question 25

a computer-based technology that gives learners a realistic, three-dimensional, interactive experience. This powerful toolenhances learning by allowing students to perform skills in a realistic, engaging simulation of a real-life environment.

Answer 25

Virtual Relaity

Question 26

APPROACH A type of approach that means means that what the client wants, the client gets.

Answer 26

Wants Based Approach

Question 27

STRUCTURE the primary tool used to begin planning and documenting project deliverables.

Answer 27

Work Breakdown Structure

Question 28

XXXXXXX BASED TRAINING delivery of educational content via a web browser over the public Internet, a private intranet, or an extranet.

Answer 28

WBT Web based Training

Question 29

PORTALS sites on the World Wide Web that typically provide personalized capabilities to their visitors.

Answer 29

Web Portals

Question 30

BOX MODEL a total systems approach that examines how organizations and rapidly changing socio-technical environmentsinfluence each other simultaneously. It views tasks and process through six lenses: purpose, structure, relationships, rewards, helpful mechanisms, and leadership within the context of outside forces (environmental demands).

Answer 30

Weisbord’s Six Box Model.

Question 31

PLAN A type of plan that identifies skill and knowledge gaps and the skills and knowledge required to meet future workforce needs. Additionally, it
provides managers with a framework for making staffing decisions based on an organization’s mission, strategic plan, budgetary resources, and a set of desired competencies.

Answer 31

Workforce Plan

Question 32

PLANNING A type of planning that is the process and activities that ensure that an organization can meet its goals and objectives within a changing business
environment. In other words, it ensures the right numbers of the right kinds of people are available at the right times and in the right place

Answer 32

Workforce Planning

Question 33

means “what you see is what you get.”xxxxxx applications don’t always display code; instead they provide a working area where text and graphics are placed on the screen.

Answer 33

WYSIWYG