decision support systems Flashcards
decision
coice made between 2 or more alternatives
decision support systems
systems that assist users in making decisions
task oriented (deisgned to address particular problem)
generate alternatives
dss are based on
intelligent systems
non-intelligent systems
to assist in decision making it uses (4)
models
analytical tools
databases
automated processes
automated processes
acheived via intelligent systems with focus on rules and pattern deterntion in data
categories of decision making (3)
structured
unstrictured
semi-structured
structured
no uncertanities in problem
decision can be made with machine
solution cna be clearly and definitely determined
dss is not required
examples of structured
allocating grades to students based on test marks
which borrowers have overdue books
can i afford this house?
semistructured
some indication of path to take
dss are most useful
there is a method to follow
requirements are clear cut
example of semistructured
will we approve this house loan?
unstructured
no clear-cut path to decision
decision require human intuition, feelings emotions and insight
significant or complete uncertanity
no method to reach decision
too many variables
judgements required
example of unstructured
will the share price rise?
systems to support decision making (9)
spreadsheets
databases
expert systems
nueral networks
data warehouses
ground decision support systems
managemnt informaiton systems
geographical information ysstems
online transaction processing
spreadsheet
software applicaiton for manipulatinf numeric data
used in structure decision
databases
act as data sources for toher dss tools
expert systems
models reasoning of human expert using definite rules
simple if-then rules
query expert system
display rules system used to reach conclusion in both text and as decision tree
examples of expert systems
weather forecasting
medical diagnosis
building design
neural networks
learns by experience an then applys knowledge to solve new but similar problems
trained by simple data and results
suited to unstructured sistuations
rely on rules and facts experts already know
examples of neural networks
OCR
voice recognition