De-escalating a crisis Flashcards
What is an example of a reflective response?
I see you’re feeling angry and I can understand why
Give an example of an empathic response
Your family visit didn’t go well which made you feel angry and throw your papers
What are the eight behavior support techniques?
Manage the environment
Proximity
Caring gesture
Hurdle help
Redirection and distraction
Prompting
Directive statement
Time away 
Give an example of managing the environment
Turning the lights down when it’s time for bed
Given an example of proximity
Moving closer to the child who struggles staying focused on their work
Give an example of caring gesture
Pat on the arm
Given an example of hurdle help
Connecting a few pieces of the puzzle to help the child get started
Give an example of redirection and distraction
Moving the child from the milieu to the quiet sensory room
Given an example of prompting
Reminding a child to take a deep breath when they are getting upset
Provide an example of directive statement
“Please talk in a quiet voice”
Given example of time away
Allowing the child to go to their room to come and then encouraging them to rejoin once they have calmed
In what situations can emotional first aid be applied?
When a child is not too escalated, and you believe they can return to the task activity that has become frustrating
What are the goals of emotional first aid?
Provide immediate support to reduce emotional intensity (co-regulation)
Identify and resolve the underlying concerns causing the stress
Keep the child in the activity
How do you get out of a power struggle?
Listen and validate feelings
Manage the environment (remove additional stimulation, including audience)
Give choices and time to decide
Drop Or change the expectation
