DB 09-15 Workplace Violence

Question 1

What 2 dates did the city of Los Angeles unfortunately experienced catastrophic incidents of workplace violence?

Answer 1

July 19, 1995: pipertech

2005: street services

Question 2

The city of Los Angeles has a what policy on violence in the workplace?

Answer 2

Zero tolerance

Question 3

Employees who act in a threatening or potentially violent manner are subject to what?

Answer 3

Discipline up to and including discharge

Question 4

What is any type of behavior or incident in which an individual is intimidated, threatened, verbally or physically harassed, assaulted, injured or killed the place of work?

Answer 4

Workplace violence

Question 5

What is defined as harassment involving unwelcome conduct that substantially alters the condition of employment and creates an abusive and intimidating working environment?

Answer 5

“Hostile work environment”

Question 6

What is often confused with violence in the work place?

Answer 6

“Hostile work environment”

Question 7

What is based on discrimination of race, color, marital status, pregnancy, sexual orientation, sexual harassment, disability, AIDS/HIV, cancer, ancestry, language/accent, national origin/ethnicity, age, retaliation?

Answer 7

“Hostile work environment”

Question 8

Violent conduct in the workplace is not a what behavior and often has a traceable history?

Answer 8

Spontaneous behavior

Question 9

What is the common belief that workplace violence involves?

Answer 9

Homicides

Question 10

Another misconception is that what strike without warning or clue and there is no way to predict employee violence?

Answer 10

Violent employees

Question 11

What are some situations or events that may precipitate violent conduct or make it more likely to progress?

Answer 11

Personal events, physical life, or organization events

Question 12

What are the most prevalent early warning indicators of workplace violence which involve oral threats or harassment?

Answer 12

Verbal signs

Question 13

What kind of signs are changes in an individuals behavior pattern such as withdrawal from others at work, inability to take criticism, belligerent or defiant behavior, indirect threats, and violence towards inanimate objects?

Answer 13

Warning signs

Question 14

Any form of violence or threat of violence, whether actual or reasonably perceived, involving a city employee and occurring in the workplaces shall be immediately reported to who?

Answer 14

A supervisor

Question 15

If a non employee is threatening a city employee, notification should be made to LAPD, respective bureau commander and who else through channels?

Answer 15

Arson section

Question 16

Any supervisor who observes or becomes aware of behavior or early warning signs of potential work place violence, shall attempt to diffuse the situation and immediately notify who?

Answer 16

Their commanding officer

Question 17

Who shall an immediate supervisor telephonically notify of workplace violence during normal business hours?

Answer 17

Departments workplace violence coordinator, BC assigned to risk management section, administrative operations

Question 18

Who shall an immediate supervisor notify of workplace violence after hours?

Answer 18

On-call risk management officer through MFC

Question 19

A follow up by the immediate supervisor documenting the circumstances of the workplace violence in a what through channels to their respective operations chief deputy shall also be completed?

Answer 19

F-225

Question 20

If attempts to resolve the situation by the immediate supervisor fails, the who shall contact MFC and if necessary LAPD to the workplace?

Answer 20

Second-level supervisor

Question 21

If an incident occurs in the fire station, place company out of service and have MFC create and incident for an “invest” and dispatch who?

Answer 21

BC

Question 22

The LAFD has what team that is responsible for Ustinov and management of all reported threats or acts of workplace violence involving department members?

Answer 22

Threat assessment team

Question 23

What is the LAFD threat assessment trans primary goal?

Answer 23

To ensure that a safe work environment is provided for all employees