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Flying Saucer > Day One: Orientation > Flashcards

Day One: Orientation Flashcards

1
Q

At Flying Saucer it is our

A

obligation and privilege to educate the public in the topic of beer

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2
Q

Our company is judged by

A

your conduct, hospitality, and pride

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3
Q

your success at Flying Saucer will be determined in a large part by how well you contribute to the vision we are committed to provide:

A 
Quality product
Consistency in business
Extraordinary service
A professional, knowledgeable staff
Respect for guest and others
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4
Q

You are not order takers but

A

sales persons

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5
Q

4 things to do in order to be a good “sales person”

A

Educate your guests on our beer
Sell our products (UFO mem, mercy)
Learn your guests names
Create regulars

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6
Q

The bartenders and bar staff must…

A

GUIDE our guests to help satisfy their hunger and thirst

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7
Q

This …. will give us….

A

This KNOWLEDGE will give us the POWER to help our guests learn more about beer or help them adventure out to find new and different beer. This will give you the CONFIDENCE to respond to our guests needs and questions

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8
Q

Flying Saucer is a

A

Speciality Draught House

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9
Q

General Manager

Manager (3)

A

Ted Rowell
Sarah Marzano
Javiar Espinoza
Katie S. Cruse

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10
Q

Phone

A

210-696-5080

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11
Q

Address

A

11255 Huebner Suit 212

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12
Q

Tap & BTTL

A

84 Tap @ 170-280 BTTL

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13
Q

Hours of Operation

A

Mon-Weds: 11-1a.m.
Thurs-Sat: 11-2a.m.
Sun: 12-12a.m.

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14
Q

Happy Hour

A

Tues-Fri 4p.m.-7p.m. ($1 off Draughts and 50 cents off house wine everyday except for sun and mon.

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15
Q

Fire Sales

A

Nearly every day at least a single beer is discounted to $3

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16
Q

Monday Night

A

Pint Night Most pints are $3 all night

17
Q

Tuesday

A

Trivia Night starts @ 7:30

18
Q

Wednesday

A

Brewery night: buy a beer and collect all the glasses, there may be an up charge, starts at 7 p.m.

19
Q

Sunday

A

Local Brewery night, Local Brewery beers are $3 all night

20
Q

Thursday

A

Rare tap night @ 6

21
Q

President

A

Shannon Wynne

22
Q

Vice President

A

Larry Richardson

23
Q

Food and Beverage Director

A

Captain Keith Schlabs

24
Q

Director of Human Resources

A

Stephanie Husted

Flying Saucer (8 decks)

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