Customer Objections Flashcards

1
Q

How can you address customer concerns about the credibility and expertise of our roofing company?

A
  • GAF Master Elite: Achieved within one year (typically takes three years); recognition for exceptional roofing contractors who meet stringent requirements related to workmanship, customer satisfaction, and ongoing training.
  • GAF Presidents Club Winner: Achieved 2-star status in two years (typically takes five years); highest honor for GAF contractors, recognizing performance in installation excellence, consumer protection, and installer training.
  • Company Achievements:
    • Earned GAF Master Elite and 2-star Presidents Club status rapidly.
    • Recognitions due to excellent customer reviews, quality work, and strong office structure.
    • Licensed as an Unlimited Contractor, capable of major constructions like skyscrapers.
    • Specialized in roofing to address industry-specific needs with strong values and exceptional service.
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