Customer needs Flashcards
1
Q
Name the 4 customer needs
A
-Price
-Quality
-Choice
Convince
2
Q
Why is price important need for customers
A
-customers want a affordable -but it depends who the business is targeting
3
Q
Why is choice important need for customers
A
-Customers want a wide choice of to suit them
4
Q
Why is quailty important need for customers
A
-Customers want to buy a good or service with a high quality this could be balanced with the price
5
Q
Why is convenience a import need for customers
A
-Customers want to buy something easier and quicker for example (e-commerce)