customer needs Flashcards

1
Q

customer needs

A

needs that motivates a customer to purchase a product or service

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2
Q

CUSTOMER NEEDS AND EXPECTATIONS

environment

A

customers are ▴ consciousness of the environmental impact of the business

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3
Q

CUSTOMER NEEDS AND EXPECTATIONS

health conscious

A

customers are ▲ health consciousness resulting in businesses who may have had to change their products or services.

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4
Q

customer expectations

A

Features of a business that make it attractive to a customer

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