Customer Accounts Flashcards
What basic information is needed for a new account form?
- Customer name and address
- whether cash or margin account
- DOB
- SSN or Tax ID (if joint, only 1 SSN needed)
- Occupation (especially if bank/brokerage/etc employee)
How much ownership would someone need to have in a public company to be considered an “insider”?
10% or more
Program designed to verify a customer’s identity is the _______ program
CIP (Customer Identity Program)
Each customer must be notified at the time the account is ____ that their account is covered by ______
opened, covered by SPIC (Securities Investor Protection Corporation) insurance
It is mandatory that a customer sign an arbitration agreement. T/F?
False. This is not mandatory but many firms do it
If customer is going to sign an arbitration agreement, they must do so within ___ days of opening an account.
30 days
FINRA Rule 2090 is the “______” rule and requires that you know and retain “essential facts” relative to each customer, which are:
“Know your customer” rule; essential facts are those required to:
- effectively service customer’s account
- act in accordance with any special handling instructions
- understand the authority of each person acting on behalf of the customer
- comply with applicable laws, regs, and rules
SEC Rule 17a-3 requires that the following info be collected from each new client:
- name
- tax id
- address
- dob
- phone #
- occupation and employer
- annual income
- net worth (excluding primary residence)
- investment objectives
- signature of associated person responsible for the account
- signature of the customer, if discretionary
A customer signature is required to open the account. T/F
False. A registered rep can sign to open the account, UNLESS it is discretionary in which case you do need it
Customer must verify account profile within ___ days and is sent the account profile every ___ months thereafter
30 days, 36 months
FINRA investment profile includes:
- objectives
- experience
- age
- financial situation and needs
- tax status
- time horizon
- liquidity needs
- risk tolerance
- any other pertinent info
Reasonable-basis suitability =
- covers the “big picture”
- prepare a list of recommended products and strategies
- must know the features of all these recommendations
Customer-specific suitability =
- once reasonable-basis is established, that investment strategy has to make sense for each individual customer and their investment profile
Quantitative-suitability =
- means you can’t recommend a “churn” strategy with excessive trading
Personal balance sheet test
can’t recommend a strategy if it exceeds that customer’s liquid net worth
The suitability rule does not apply to:
- institutional customers
- unsolicited trades
- investment analysis tools (retirement calculators and the such)
Structured products typically have:
- a bond portion which pays interest bsed on performance of a well known index
- an embedded option to sell it back at par at maturity
- often illiquid, so are listed as an ETN (exchange traded note) on an exchange such as the AMEX
- main risk is credit risk (typical 5-7 year maturity) - subject to default risk
A “pattern” day trader is someone who_____
engages in 4 or more day trades in a 5 business day period
For a day trader, the firm must give the customer a statement that says:
- day trading is extremely risky
- be wary of exaggerated claims on profits
- requires knowledge of markets and firm ops
- will generate substantial commissions
- trading on margin can result in larger losses than one’s initial investment
- persons who day trade for others must be registered as an investment adviser or a BD
If you know day trading is happening in an account but it hasn’t been registered as such, must approve the account no later than __ days following that knowledge
10 days
If opening a NMFBA, must provide a _____ to the customer
disclosure
Must conduct an ______ account review with the customer
annual
NMFBA are considered an advisory product. T/F
True. They are considered advisory, not brokerage. Must be registered as an IA
What are the “red flag” products for senior citizens?
- variable annuities, equity indexed annuities, real estate limited partnerships
- variable life settlements
- CDOs
- mortgage residence to obtain $ for investing
- use retirement savings for high-risk investments
If you suspect a senior citizen has diminished capacity, you should:
- document it and escalate it
- must have a designated person to escalate it to
- stop trading in account until concern no longer exists
- communicate with next of kin emergency contact
- maintain frequent contact with the investor to assess situation
- consult appropriate state statutes to determine next steps
Before an options account can be opened, customer needs to receive the _____
Options Disclosure Document (ODD)
Depending on customer’s financial situation and experience, the customer wishing to trade options will be given a _____
Level. less sophisticated may only be able to buy calls and puts
Once a level for options trading is determined, customer is sent a ______ for signature and must return it in ____ days
options agreement, 15 days
Both the ____ and the ____ must sign the new options account form
registered rep and registered options principal (ROP)
For munis, you must obtain a customer’s ______
tax status
For munis, if information cannot be obtained for a suitability determination, recommendations _____ be made
CANNOT - except for unsolicited trades
Accounts must be signed by the _____
branch manager - can trade in all things
New accounts signed by a Series 24 manager cannot trade in
options
Margin securities are held in ____ name
street name - the name of the brokerage firm