Currently Learning Flashcards

1
Q

What is differentiation

A

Making the product or service diffrent from its competitors

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2
Q

Geographic

A

Location

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3
Q

Demographic

A

Age , gender , income

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4
Q

Psychographic

A

Hobbies beliefs attitudes

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5
Q

Behavioural

A

User status, benefits , loyalty

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6
Q

Prototype

A

First version of a device from which other forms are developed

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7
Q

What is the difference between r and d and market research ?

A

Is making what customers wants

While MR is about finding what the customers wants

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8
Q

What are the three things market research include ?

A

Aesthetics
Function
Economic manufacture

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9
Q

What is functions

A

How it works is it reliable
Eg
BMW
Improved performance and tyres with more friction

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10
Q

Economic manufacture
What are the 3 things we focus on it ?

A
  • cheaper raw materials
  • simple design less features
    -lower skilled workers
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11
Q

Aesthetics what are the 5 senses and give example of what this means

A

Taste touch look smell sound
Eg smart phone increase the quality of the sound audio

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12
Q

Sale revenue

A

Unit sold x selling price

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13
Q

Gross profit

A

Sales revenue - costs

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14
Q

Operating profit

A

Revenue - fixed and variable costs

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15
Q

Why may business have to change design mix due to ?

A

Economic factors

Soucal trends

New completion

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16
Q

Percentage change ?

A

New - old / old x 100

17
Q

What does market orientation focus on ?

A

Making the product based on customer needs ( market research )

18
Q

Product orientation

A

Making the best product possible
R and d

19
Q

What is demand ?

A

People who can afford a product and willing to buy it

20
Q

Market share

A

Percentage of total sales in the market that are made by the business