CULTURE AND CULTURAL SENSITIVITY

Question 1

Values, beliefs, attitudes, languages, symbols, rituals, behaviors, and customs unique to a particular group of people and that are down from generation to generation

Answer 1

Culture

Question 2

An awareness and understanding,
especially of other people’s feelings
and needs.

Answer 2

Sensitivity

Question 3

An occasion when someone is
unfriendly or shows that they do not
like something

Answer 3

Hostility

Question 4

“No culture can live if it attempts to be
exclusive”. Who said this?

Answer 4

Mahatma Ghandi

Question 5

It begins with the recognition that there
are differences between cultures, and these differences are reflected in ways that different groups communicate and relate to one another

Answer 5

Cultural Sensitivity

Question 6

A ________ person views all people as unique individuals and realizes that their experiences,
beliefs, values, and language affect
their perceptions

Answer 6

culturally competent

Question 7

Adjustment Issues:

Answer 7

• The uprooting trauma
• Rural-urban adjustment
• Loss of social support system
• Change in economic status
• Adjustment to the education system
• Parenting dilemmas/role reversal
• Culture shock

Question 8

A physical and emotional discomfort
one suffers when living in another
country

Answer 8

Culture Shock

Question 9

A physical and emotional discomfort
one suffers when living in another
country.

Answer 9

Culture Shock

Question 10

Symptoms of Culture Shock:

Answer 10

• Homesickness
• Boredom
• Withdrawal
• Sleeping too much
• Feeling irritated with others
• Not being able to work well
• Lack of confidence
• Sadness and loneliness
• Crying for no particular reason

Question 11

Stages of Culture Shock:

Answer 11

1. The honeymoon stage
2. The hostility stage
3. The depression stage
4. The acceptance stage

Question 12

Everything is new and exciting and
one feels as though they’re on vacation

Answer 12

Honeymoon Stage

Question 13

• One may start to have difficulties
  adjusting and therefore start to
  criticize the culture; trying to adapt
• Things are no longer new and
  exciting

Answer 13

Hostility Stage

Question 14

Negative feelings reach a climax and
one feels lonely and negative.
- Boredom sets in and working
full-time becomes difficult
- Doesn’t want to be involved in the
community

Answer 14

Depression Stage

Question 15

Realizes the good and bad about the
culture.
- Starts to become more comfortable
and makes friends as the
understanding of the new culture
begins

Answer 15

Acceptance Stage

Question 16

10 Steps to Cultural Sensitivity:

Answer 16

1. Take the initiative to make contact
2. Show respect for other cultures,
   languages, and traditions
3. Learn how to pronounce names
   correctly
4. Be sensitive to others’ feelings
   regarding their homeland
5. Speak slowly and clearly
6. Be yourself
7. Take time to listen
8. Don’t make promises you won’t/can’t
   fulfill
9. Be genuine with your friendships
10. Don’t allow cultural differences to
    become the basis for criticism and
    judgments