Cultural Competency Quiz Flashcards
“Our office is culturally and linguistically competent because Diana, who is a Latina, works with all of our Latino patients.”
A) Low cultural competency
B) Moderate cultural competency
C) High cultural competency
B. Moderate cultural competency
“We want to constantly learn how to specialize our services to your community. What else can we do?”
A. Low cultural competency
B. Moderate cultural competency
C. High cultural competency
C. High cultural competency
“All of our patients are the same; there’s no difference between what our Hispanic and African-American patients need.”
A. Low cultural competency
B. Moderate cultural competency
C. High cultural competency
B. Moderate cultural competency
“I don’t like seeing those patients because they never seem to get to appointments on time and don’t follow the recommended treatment plan.”
A. Low cultural competency
B. Moderate cultural competency
C. High cultural competency
A. Low cultural competency
integrated patterns of human behavior that include the language, thoughts, communications, actions, customs, beliefs, values, and institutions of racial, ethnic, religious, or social groups
Culture
nonphysical traits that are shared by a group of people and passed from one generation to the next
values, beliefs, attitudes, and customs
- how we think about health and health practices
- how we think about causes of disease
- what we consider a priority health issue
- what we do and expect once a health issue occurs
what does culture shape?
- eating habits/diet preferences
- understanding of what healthy teeth and gums look like
- perception of time
- gender roles
cultural factors that can affect oral health
the unjustified, negative judgement of an individual based on his or her social group identity or group membership, involving negative evaluations and/or emotional responses to an individual
Predjudice
a set of beliefs about members of a social group that usually consists of personality traits, behaviors, and motives
stereotype
a lifelong learning process of increasing awareness, knowledge, and skills
cultural competency
- valuing diversity
- learning about your own culture
- learning about other cultures
- avoiding stereotypes
- gaining cultural experiences
- engaging with local communities
components of cultural competency
destructive reactions to individuals from different cultures such as:
- dismissing the culture’s value, unwilling to understand
- being repulsed by people from different cultures
- thinking members from other cultures are helpless
low cultural competency
more accepting of other cultures (tolerant), but still avoid cultural differences
- tolerating (not liking) a culturally diverse person’s presence
- believing all cultural groups have the same needs
- seeking to achieve minimum compliance with rules with certain cultural groups
moderate cultural competency
Understanding more about one’s own culture and biases, learning more about different cultures, and tailoring services to meet the needs of different cultural groups. Accepting and welcoming reactions to different cultures include:
- appreciating the spectrum of human diversity
- advocating for the causes of different cultural groups
- celebrating accomplishments with different cultural groups.
high cultural competency
the ability to communicate effectively with patients at every point of contact
*no need to be speak the same language with Pt
*no need to be in same culture as Pt
linguistic competency