Cultural Competence

Question 1

How do we define culture?

Answer 1

• customary beliefs, social forms, and material traits of a racial, religious, or social group
• set of shared attitudes, values, goals, and practices that characterize and institution of organization
• set of values, conventions, or social practices associated with a particular field, activity, or societal characteristics
• integrated pattern of human knowledge, belief, and behaviour that depends upon the capacity for leaning and transmitting knowledge to succeeding generations

Question 2

What does the dominant culture Canadian society value?

Answer 2

autonomy and veracity

Question 3

What is cultural sensitivity?

Answer 3

being aware that cultural differences and similarities exist and both have an effect on values, learning, and behaviour

Question 4

What is cultural competence?

Answer 4

set of congruent behaviours, attitudes, and policies that come together to enable a system, organization, or professionals to work effectively in cross-cultural situations

Question 5

What is cultural humility?

Answer 5

process of openness, self-awareness, being egoless, and incorporating self-reflection and critique after willingly interacting with diverse individuals

Question 6

What is the result of cultural humility?

Answer 6

mutual empowerment, respect, partnerships, optimal care, and lifelong learning

Question 7

What is cultural safety?

Answer 7

refers to an environment perceived as safe by the people who may seek services

Question 8

What are components to a culturally safe environment?

Answer 8

• free of microaggressions, racism, and discrimination
• free of denial of a person’s identity and what they seek

Question 9

What does the cultural competence continuum look like (bottom step to top step)?

Answer 9

destructiveness->incapacity->blindness->pre-competence->competence->proficiency

Question 10

What is cultural destructiveness?

Answer 10

attitudes, policies, and practices which are destructive to cultures and the individuals within the culture

Question 11

What is cultural incapacity?

Answer 11

• not intention to be destructive to culture but lack the capacity to hep people of different cultures
• dominant client group serves as the norm for all care
• system conveys that people who are different are not welcomed or valued
• expectation is that people of minority cultures will adapt to, accept, and even be grateful for the care provided

Question 12

What is cultural blindness?

Answer 12

existence of cultural differences is denied in a desire to be unbiased and treat all client identically (emphasizes equality over equity)

Question 13

What is cultural pre-competence?

Answer 13

recognizing some needs based on culture and making some movement to meet those needs

Question 14

What is cultural competence

Answer 14

• recognition of and respect for difference among peoples
• ongoing efforts at self-assessment and working with diversity

Question 15

What is cultural proficiency?

Answer 15

beyond competence, looking for opportunities to create new knowledge and innovative practices

Question 16

What does cultural competence encompass?

Answer 16

• being aware of your own world view
• developing positive attitudes towards cultural differences
• gaining knowledge of different cultural practices and worldviews
• developing skills for communication and interaction across cultures

Question 17

What are some limitations of the cultural competence continuum?

Answer 17

• assumes healthcare professionals can learn a quantifiable set of attitudes and skills that allow them to work effectively within the cultural context of the patient/client
• focuses on knowledge acquisition instead of social justice issues
• presented as a technical and communication technique
• potential to stereotype cultural groups

Question 18

What are the 5 principles of cultural competemility model?

Answer 18

awareness, knowledge, skill, encounter, desire

Question 19

What is cultural awareness?

Answer 19

process of conducting a self-examination of one’s own biases towards other cultures and the exploration of one’s cultural and professional background

Question 20

What is cultural knowledge?

Answer 20

process of seeking and obtaining a sound educational foundation about the worldviews of different cultures

Question 21

What is cultural skill?

Answer 21

ability to conduct a cultural assessment to collect relevant cultural data regarding the clients presenting problem as well as accurately conducting a culturally based physical assessment

Question 22

What is a cultural encounter?

Answer 22

process which encourages the healthcare professional to directly engage in face-to-face cultural interactions/encounters with clients from culturally diverse backgrounds in order to modify existing beliefs about a cultural group and to prevent possible stereotyping

Question 23

What is cultural desire?

Answer 23

motivation of the healthcare professional to want to engage in the process of becoming culturally aware, knowledgeable, and skillful