Cultural Competence Flashcards
How do we define culture?
- customary beliefs, social forms, and material traits of a racial, religious, or social group
- set of shared attitudes, values, goals, and practices that characterize and institution of organization
- set of values, conventions, or social practices associated with a particular field, activity, or societal characteristics
- integrated pattern of human knowledge, belief, and behaviour that depends upon the capacity for leaning and transmitting knowledge to succeeding generations
What does the dominant culture Canadian society value?
autonomy and veracity
What is cultural sensitivity?
being aware that cultural differences and similarities exist and both have an effect on values, learning, and behaviour
What is cultural competence?
set of congruent behaviours, attitudes, and policies that come together to enable a system, organization, or professionals to work effectively in cross-cultural situations
What is cultural humility?
process of openness, self-awareness, being egoless, and incorporating self-reflection and critique after willingly interacting with diverse individuals
What is the result of cultural humility?
mutual empowerment, respect, partnerships, optimal care, and lifelong learning
What is cultural safety?
refers to an environment perceived as safe by the people who may seek services
What are components to a culturally safe environment?
- free of microaggressions, racism, and discrimination
- free of denial of a person’s identity and what they seek
What does the cultural competence continuum look like (bottom step to top step)?
destructiveness->incapacity->blindness->pre-competence->competence->proficiency
What is cultural destructiveness?
attitudes, policies, and practices which are destructive to cultures and the individuals within the culture
What is cultural incapacity?
- not intention to be destructive to culture but lack the capacity to hep people of different cultures
- dominant client group serves as the norm for all care
- system conveys that people who are different are not welcomed or valued
- expectation is that people of minority cultures will adapt to, accept, and even be grateful for the care provided
What is cultural blindness?
existence of cultural differences is denied in a desire to be unbiased and treat all client identically (emphasizes equality over equity)
What is cultural pre-competence?
recognizing some needs based on culture and making some movement to meet those needs
What is cultural competence
- recognition of and respect for difference among peoples
- ongoing efforts at self-assessment and working with diversity
What is cultural proficiency?
beyond competence, looking for opportunities to create new knowledge and innovative practices
What does cultural competence encompass?
- being aware of your own world view
- developing positive attitudes towards cultural differences
- gaining knowledge of different cultural practices and worldviews
- developing skills for communication and interaction across cultures
What are some limitations of the cultural competence continuum?
- assumes healthcare professionals can learn a quantifiable set of attitudes and skills that allow them to work effectively within the cultural context of the patient/client
- focuses on knowledge acquisition instead of social justice issues
- presented as a technical and communication technique
- potential to stereotype cultural groups
What are the 5 principles of cultural competemility model?
awareness, knowledge, skill, encounter, desire
What is cultural awareness?
process of conducting a self-examination of one’s own biases towards other cultures and the exploration of one’s cultural and professional background
What is cultural knowledge?
process of seeking and obtaining a sound educational foundation about the worldviews of different cultures
What is cultural skill?
ability to conduct a cultural assessment to collect relevant cultural data regarding the clients presenting problem as well as accurately conducting a culturally based physical assessment
What is a cultural encounter?
process which encourages the healthcare professional to directly engage in face-to-face cultural interactions/encounters with clients from culturally diverse backgrounds in order to modify existing beliefs about a cultural group and to prevent possible stereotyping
What is cultural desire?
motivation of the healthcare professional to want to engage in the process of becoming culturally aware, knowledgeable, and skillful
