CS #10 Flashcards
1
Q
The concerned police supervisor will help both his employee and his organization through timely \_\_\_\_\_ when necessary A. Promises B. Caution C. Intervention D. Warnings
A
C. Intervention
2
Q
Not all situations will be so obvious or so pressing as to require \_\_\_\_\_ intervention by the police supervisor A. Postponed B. Indirect C. Direct D. Instant
A
D. Instant
3
Q
Before the supervisor can help his people through counseling, he must first recognize the \_\_\_\_\_ of a developing problem A. Length B. Size C. Existence D. Politics
A
C. Existence
4
Q
What are the difficulties related to policing that may cause problems for employees that a supervisor may need to identify and address
A. Family problems caused by bizarre work hours with odd days off
B. Less than outstanding working conditions
C. Unanticipated scheduling changes
D. All of the Bove
A
D. All of the Above
5
Q
\_\_\_\_\_\_\_ is extremely influential in the world of the working cop A. Peer Pressure B. Use of Force C. Use of minimal Force D. Fear
A
A. Peer pressure
6
Q
Work problems, like illnesses, are attended by symptoms and often display \_\_\_\_\_\_\_\_ A. Mental illness B. Emotional trauma C. Early warning signs D. None of the above
A
C. Early warning signs
7
Q
Which of the following can be an indicator of a troubled employee A. Alterations in appearance/grooming B. Abuse of Sick Leave C. Personality or mood change D. All of the above
A
D. All of the above
8
Q
An employee who is signaling a problem by coming to work intoxicated requires A. Immediate inquiry and action B. Sympathy C. Empathy D. Space
A
A. Immediate inquiry and action
9
Q
The effective supervisor-Counselor pays attention to what an employee is \_\_\_\_\_\_ even if he thinks he has heard it all before A.Showing B. Not really saying C. Saying D. None of the above
A
C. Saying
10
Q
\_\_\_\_ is/are a must for the supervisor who intends to succeed as a counselor A. Excellent listening skills B. Basic cynicism C. Good debating skills D. Mental health counselling skills
A
A. Excellent listening skills
11
Q
The process of dredging up all past grievances and alleged wrongs can be know as A. Counselling B. Desensitization C. Garbage bagging D. Emotional hoarding
A
C. Garbage bagging
12
Q
The counselor should allow plenty of \_\_\_\_\_ for a counselling discussion A. Time B. Space C. Personal distance D. Emotional space
A
A. Time
13
Q
The police supervisor who has learned the art of empathetic counselling knows that he must guard the \_\_\_\_\_\_ of an employee experiencing personal problems A. Reputation B. Back C. Privacy D. Career
A
C. Privacy
14
Q
If one is a supervisor, comparing his or her employee's problem to someone else's for the purpose of belittling the seriousness of the current difficulty is A. Unwise B. An effective tactic C. Usually helpful D. Sometimes helpful
A
A. Unwise
15
Q
If a problem or difficulty distracts significantly from an employee's ability to do his job properly and safely, a \_\_\_\_ will required A. Suspension B. Temporary relief from duty C. Mental Health evaluation D. Mental health hold
A
B. Temporary relief from duty
