Crowd control

Question 1

Types of panic

Answer 1

• Positive: shouting, screaming, rushing, making briefing impossible
• Negative: little action, sitting dazed, quietly retrieving items

Question 2

Evacuation speed

Answer 2

• Evacuate in 90 seconds
• Emergency slide: 1 PAX per second

Question 3

PAX management after evacuation

Answer 3

• Stay in control: do not let PAX take control
• Be forceful and shout with authority (loudhailer)
• Move all survivors away and upwind of the a/c to a safe distance. Where there is a danger of fire from spilled fuel, consideration should also be given to moving the survivors uphill
• Head counts of PAX and Aircrew
• If at an airfield or nearby populated area, rescue services should arrive on the scene quickly, otherwise Aircrew must organise survival plans