Critical Issues in Event Management

Question 1

Why do we need Risk Management in events? - clients

Answer 1

Clients want to know how well managers are able to mitigate risks

Clients expect managers are aware of the risks involved and control risks on behalf of them.

Question 2

Why do we need Risk Management in events?
- coroners

Answer 2

Have access to historical data regarding fatal incidents

Have begun to publicly note where recommendations have not been followed

Question 3

Casual decision-making is not appropriate for event organisations. You must manage:

Answer 3

Time pressures

Financial pressures

Ethics and emotions

Question 4

The AS/NZS ISO 31000 Risk Management Standard states the main elements of risk management process are as follows: (7)

Answer 4

Communicate and Consult

Establish the context

Identify the risks

Analyse risks

Evaluate risks

Treat risks

Monitor and review

Question 5

Risk Research should include: (3)

Answer 5

External research (publications, incident reports of similar events)

Documentation review (past incident reports etc.)

Stakeholders (interviews, meetings/consultations,
brainstorming/scenario exercises)

Question 6

The Three basic ways to treat risk:

Answer 6

ACCEPT the risk

AVOID the risk

REDUCE the likelihood or the consequence of the risk

Question 7

what is provided in a Risk Action Plan (3)

Answer 7

Action Plans detail what steps are required to reduce risk

Provide a check list of things to do to implement risk management

Provide a wisdom guide for those not so experiences

Question 8

What is ‘Reasonably Practicable’?

Answer 8

a legal requirement

doing what you are reasonably able to do to ensure the health and safety of workers, volunteers and visitors.

Question 9

Fulfilling Duty of Care for WHS Act (4)

Answer 9

1. There is legal duty of care
2. Reducing risk is key duty embedded by law in the Duty of Care provision
3. The Hierarchy of Controls must be followed
4. Risks should be made As Low As Reasonably Practicable (ALARP)

Question 10

Crisis Communication process (4)

Answer 10

Identify key ‘audiences’

Identify audience ‘owners’

Determine communication platforms

Devise a communication contents plan