Critical Incident Stress

Question 1

Critical incident stress management is a process designed to do what 2 things?

Answer 1

Reduce stress
Enhance recovery

Question 2

A traumatic event is any situation that causes strong emotional reactions that have the potential to do what 2 things?

Answer 2

Interfere with ability to function on job
Negatively impact job performance/personal life

Question 3

Mental Health Services are offered to members and their families through what program?

Answer 3

EAP
Employee assistance program

Question 4

How do you contact a peer support team member?
When can you contact?

Answer 4

You can contact them directly or contact the BHC coordinator

24/7

Question 5

The CIS team consists of what 4 people?

Answer 5

BHC coordinator
Mental health professionals
Peer supporters
Chaplain

Question 6

What is difference between demobilization, defusing, debriefing?

Answer 6

Demobilization: group intervention, provide info on CIS
Defusing: rapid, brief, less than 1 hr, minimize sting
Debrief: formal briefing, 24-72 hrs after incident

Question 7

Who can recognize need for procedure for activating a CISM response?

Answer 7

ANY member may contact IC thru chain of command

Question 8

Anytime that an emergency response crew is subjected to a traumatic event, what box should the officer check?

Answer 8

TRAUMATIC EVENT checkbox

Question 9

The traumatic event checkbox will generate an automatic email to what 3 people?

Answer 9

1. Assigned Battalion Chief
2. BHC
3. C201

Question 10

How many people who demonstrate symptoms related to traumatic events can resolve these alone?

Answer 10

Approximately 1/2

Question 11

What 2 companies does our EAP contract with?

Answer 11

Canopy (represented)
ComPsych (non-represented)

Question 12

What level education are the Canopy phones staffed with?

Answer 12

Masters level counselors

Question 13

Who is our department Behavioral Health Program Manager?

Answer 13

Medical Services and Training Deputy Chief

Question 14

CISM consists of what 5 areas of support?

Answer 14

Individual
Demobilization
Defusing
Debriefing
Follow-up Debriefing

Question 15

Give 11 examples of a potential traumatic event when CISM structure should be notified

Answer 15

1. Serious injury/death of member
2. Serious injury/death of police
3. Pt loss after prolonged treatment
4. Serious injury/death of civilian
5. Traumatic death/injury of child
6. Charged emotional incident
7. Extreme media coverage
8. Mass casualty
9. Mayday
10. Suicide of coworker
11. Victims known to responders

Question 16

Where is the Traumatic event checkbox located?

Answer 16

Responder tab of Incident System
(EOPS)
Tools in Personnel System
(CHD)

Question 17

What are some signs a member is adversely impacted?

Answer 17

Change in mood/behavior
Disturbance eating/sleeping patterns
Avoidance of topic

Question 18

When an EOPS traumatic event is received, the Battalion Chief will review incident and make contact with who?

Answer 18

Company Officer