Cricket+GameStop Basics

Question 1

Power up reward pro members receive _____ points towards every dollar spent on their Cricket Wireless bill only at GameStop?

Answer 1

20 points per dollar

$100 paid = 2,000 points earned

Question 2

Who can you contact if you need help with KPOS?

Answer 2

Chat2Max
Your Cricket Indirect Sales Executive (ISE)
Cricket Support

Question 3

How can you verify if a BYOD device works on Crickets Network?

Answer 3

Insert a test SIM card.

If you do not have a test SIM contact cricketsupport@gamestop.com or Cricket Account Manger

Question 4

You can log into KPOS with your GSO login credentials?

True/False

Answer 4

True

As of September…KPOS “single sign on” is active

Question 5

How is Cricket similar to GameStop’s pre-owned merchandise?

Answer 5

The guest gets the games they want at a price they can afford!

The guest gets the network they want at a price they can afford!

Question 6

How can trades be applied towards Cricket? (2 answers)

Answer 6

Trades can be applied to…

1. Your Cricket Wireless bill
2. Your Cricket Wireless purchase

Question 7

What is the recommended transition to Cricket?

Answer 7

GameStop:
Are you a PUR Pro Member?
What's your phone number?
Cricket:
Is that a cell phone?
Who is your current cell phone provider?

Question 8

How does power up reward points apply to Cricket?

2 answers

Answer 8

Power up reward points…

1. Are earned every time you pay your Cricket bill at GameStop
2. Can be applied towards your Cricket Wireless bill via coupons

Question 9

What are the advantages of being a power up rewards pro member and a Cricket customer?

Answer 9

Pro members earn 2x the points when you pay your Cricket bill at GameStop

*Basic members earn 10 points per dollar on Cricket bill payments

Question 9

Where do you go to find rate plans, flyers, price tags and information about Cricket Wireless?

Answer 9

Cricket Hub found in GSO