Creative thinking and Problem-Solving Flashcards
What is the meaning of Creative thinking?
- Process of generating innovative and imaginative ideas.
- Ability to see something in a new way.
- Think of unique ideas and new approaches.
Give 5 adavantages of Creative thinking in the workplace.
- Complex business problems may be solved.
- Improves motivation amongst staff.
- Creativity is key to staying ahead of competitors.
- Increased productivity
- New, innovative and better ideas and solutions.
Give 5 ways in which businesses can create an environment that promotes creative thinking.
- Place suggestion boxes around workplace.
- Emphasise importance of creative thinking.
- Encourage alternative ways of doing things.
- Make time for brainstorming sessions.
- Encourage staff to come up with new ideas and solutions.
Elaborate on the meaning of Problem-solving.
- Process of finding solutions to complex issues.
- Effective problem-solving results in good decision-making.
- Alternative solutions are identified.
Describe the difference between decision-making and problem-solving.
DM:
- choose from several options
- 1 person
- solution is chosen.
PS:
- find solution to problem
- group/team
- analyse problem to identify solution
List the Problem-solving cycle in order.
- Identify problem
- Define problem
- Formulate a strategy
- Implement chosen strategy
- Allocate resources
- Monitor implemented strategy
- Evaluate implemented strategy
Name the 4 Problem-solving techniques.
- Force-field analysis
- Delphi technique
- Nominal Group technique
- Brainstorming
Describe the Force-field analysis.
Compare driving and restraining forces to create an informed decision.
Improves quality of decisions and increase chances of success.
Describe the Delphi technique.
- Relies on a panel of experts to find solutions.
- Experts don’t have to be in same place.
- Series of questionnaires.
Describe the Nominal Group technique.
- Each employee brainstorms and generates ideas on their own.
- Voting process to rank ideas.
- Everyone must participate.
Describe Brainstorming
- Group activity to find a solution for a specific problem.
- Method for inspiring creative problem solving.
- Can spark even more ideas.
Explain the application of the Force Field Analysis technique.
- Describe current+desired
- List
- Weigh
- Allocate
- Choose
- Identify and develop
Explain the application of the Delphi technique.
- Invite
- Contacted individually
- Summarise
- Distribute
- Prepare
- Choose
Explain the application of the Nominal Group technique.
- Divided
- Clearly defined
- Writes ideas
- Duplicated ideas
- Ratings+ points
- Solution
Explain the application of Brainstorming
- Clearly defined
- Suggest ideas+solutions
- Flip chart
- Coloured pens
- Plan of action
