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Dental Nursing > Cqc > Flashcards

Cqc Flashcards

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1
Q

What must every practice have according to the cqc?

A

Plans to move forward to best practice

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2
Q

What are the five main questions the CQC use to monitor and inspect?

A

Are they safe?

Are they effective?

Are they caring?

Are they responsive to people’s needs?

Are they well lead?

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3
Q

What is the cqc main duty?

A

To regulate and inspect

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4
Q

Who needs to be registered with the cqc?

A

The practice and a manager

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5
Q

When can the cqc visit?

A

Anytime

They can visit due to complaint and give one days notice or visit for a general inspection

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6
Q

What is cqc regulation 7?

A

Registration for a manager?

  • dental governance
  • state of purpose
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7
Q

What is cqc regulation 9?

A

Person centred care

  • payment and charges
  • quality assurance
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8
Q

What is cqc regulation 10?

A

Dignity and respect

  • equal opportunities
  • equality, diversity and human rights
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9
Q

What is cqc regulation 11?

A

Need for consent

  • consent policy
  • referral policy
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10
Q

What is cqc regulation 12?

A

Safe care and treatment

  • NICE guidelines
  • DBS check
  • legionella
  • HTM0105
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11
Q

What is cqc regulation 13?

A

Safeguarding

  • adult And child safeguarding
  • mental capacity
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12
Q

What is cqc regulation regulation 15?

A

Premises and equipment

  • disability and discrimination act policy
  • mercury spillage
  • environmental
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13
Q

What is cqc regulation 16?

A

Receiving and acting on complaints

  • complaints policy
  • nhs complaints service
  • private complaints service
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14
Q

What is cqc regulation 17?

A

Good governance

  • audits
  • data security policy
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15
Q

What is cqc regulation 18?

A

Staffing

  • policies
  • appraisals
  • whistleblowing
  • displaying
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16
Q

What is cqc regulation 19?

A

Fit and proper persons employed

  • pre employment checks
  • recruitment and selection policy
17
Q

What is cqc regulation 20?

A

Requirement as to display of performance

18
Q

Who picks the manager for the cqc?

A

The practice

19
Q

What are the cqc there for?

A

1) to regulate and inspect
2) to contact
3) registration
4) guidance on care standards
5) notifications

20
Q

What does guidance on care standards mean?

A

What the cqc look at when they inspect and monitor the dental service, and the requirements set out by government regulations (policy’s)

21
Q

Registration:

A

You must register with us to carry on any of the activities we regulate. You also need to let us know if your registration details change.

22
Q

Notifications:

A

You need to notify us about certain changes, events and incidents that affect your service or the people who use it.

23
Q

Inspection and monitoring

A

Find out what information we’ll ask you to send us, what happens when we inspect and what you can expect to happen next.

24
Q

What would you contact the cqc for?

A

1) report a concern about a service you work for
2) make a complaint about the cqc
3) any questions

25
Q

Who would you contact if you were not happy with the outcome of your complaint?

A

Parliamentary and health service ombudsman

PHSO

Dental Nursing (11 decks)

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