CPOA Flashcards
What are the 5 practices of Leadership?
M I C E E
MODEL THE WAY INSPIRE A SHARED VISION CHALLENGE THE PROCESS ENABLE OTHERS TO ACT ENCOURAGE THE HEART
3 Triggers for Feedback?
T R I
Truth
Relationship
Identity
4 Step coaching model?
FOUNDATION
DIALOGUE
ACTION PLAN
FOLLOW THROUGH
Goals should be:
S M A R T
SPECIFIC MEASURABLE ACTION ORIENTED REALISTIC TIMELY
What is subjective listening?
Listening through the filters of our own biases, opinions, interpretation & experiences
What is objective listening?
Listening focused on facts & not influenced by personal feelings, interpretation & biases.
What is Leadership?
Influencing others to achieve a common goal.
4 Questions for interact behavior?
Does it have a negative impact on job
Does it prevents others from doing their job
Does it prevents you from doing your job
Is it a violation of unit or CG policy
What is the Ethical Triangle?
C C R
CONSEQUENTIAL
CHARACTER
RULE-BASED
4 Reasons for Performance Gap?
E R A W
EMERGENT PROBLEMS
ROLE CLARITY
ABILITY
WILLINGNESS
Pink’s Internal Motivators?
A M P
AUTONOMY
MASTERY
PURPOSE
What are the 4 DISC Styles?
D- Dominance (shape environment by overcoming)
I- Influence (shape through influencing people; Receptive & agreeable)
S- Steadiness (moderate pace calm & methodical)
C- Consciousness (accuracy & quality; logic focused)
What is Feedback?
2 way communication occurs when receiver provides communicator with a response to the message
MBTI Measures Preferences in what 4 areas?
E- Extroversion or I- Introversion
HOW WE GET FOCUS & ENERGY
S- Sensing or N- Intuition
HOW WE COLLECT INFORMATION
T- Thinking or F- Feeling
HOW WE MAKE DECISIONS
J- Judging or P- Perceiving
HOW WE ARE IN THE WORLD
4 Stages of Group Development?
Forming-Little output gets done
Storming -Low output
Norming -moderate to high output
Performing-very high
Group characteristics of Forming?
Uncertain
Tentative
Serious
Goals unclear
What’s a Leader’s Task for a group in forming stage?
Give clear direction
Positive atmosphere
Get members acquainted
Assign simple tasks
What are the Leaders task for a group that’s in the performing stage?
Inspire
HOW do you facilitate a group in the forming stage?
Establish ground rules, set goals, teach
What’s the Leaders task for a group that is in the Storming stage?
Open up conflict
Move towards negotiation and consensus
Get members to assume more responsibility
What’s the Team Behavior in the Forming stage?
Talkative, Polite or anxious
