CPD Flashcards

1
Q

MODUS Property Journal: A step-by-step guide to valuation for APC

A

Learning Outcome 1: Understanding the due diligence procedures required before accepting a valuation instruction, such as verifying the accuracy of comparable sales data by cross-referencing multiple sources.

Example sentence: Cross-referencing multiple sources of comparable sales data is essential for ensuring accurate valuations.

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2
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MODUS Property Journal: A step-by-step guide to valuation for APC

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Learning Outcome 2: Learning how to choose the appropriate method of valuation, for example, using the income approach for rental properties and the cost approach for new constructions.

Additional information: Understanding when to apply different valuation methods is crucial for accurate property assessments.

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3
Q

Strategic Public Sector Property Asset Management (PSAM) Webinar

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Learning Outcome 1: Exploring strategic approaches to managing public sector property assets, such as implementing asset lifecycle management to optimize maintenance schedules.

Example sentence: Implementing asset lifecycle management can lead to cost savings and improved property performance.

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4
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Strategic Public Sector Property Asset Management (PSAM) Webinar

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Learning Outcome 2: Learning how to enhance the value of public sector properties, for instance, through public-private partnerships to leverage private investment for public infrastructure projects.

Additional information: Public-private partnerships can provide resources for infrastructure improvements that benefit both the public and private sectors.

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5
Q

Matrics London - Generative AI and its Applicability Webinar

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Learning Outcome 1: Understanding the potential impacts of Generative AI on the real estate industry, such as using AI to predict property market trends based on historical data.

Example sentence: Generative AI can analyze historical data to forecast future property market trends.

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6
Q

Matrics London - Generative AI and its Applicability Webinar

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Learning Outcome 2: Exploring practical applications of AI technologies in real estate, like automating property management tasks such as rent collection and maintenance scheduling.

Additional information: AI technologies can streamline property management processes and improve operational efficiency.

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7
Q

Professionalism Module

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Learning Outcome 1: Gaining required professional knowledge and skills to uphold RICS standards, such as understanding the importance of maintaining client confidentiality.

Example sentence: Upholding client confidentiality is a fundamental aspect of professional conduct in the real estate industry.

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8
Q

Professionalism Module

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Learning Outcome 2: Understanding and committing to RICS’ Rules of Conduct, for example, adhering to ethical guidelines when dealing with conflicts of interest.

Additional information: Adhering to ethical guidelines ensures integrity and trust in professional relationships.

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9
Q

APC Success Training 2 - Ethics and Submission

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Learning Outcome 1: Enhancing understanding of professional ethics, such as recognizing and addressing ethical dilemmas in property transactions.

Example sentence: Addressing ethical dilemmas with transparency and integrity is essential for maintaining professional credibility.

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10
Q

APC Success Training 2 - Ethics and Submission

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Learning Outcome 2: Improving the structure and content of the summary of experience and case study for APC submission, for instance, by clearly outlining the steps taken to resolve a complex client issue.

Additional information: Providing detailed case studies demonstrates practical experience and problem-solving skills to assessors.

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11
Q

C&W 2024 Global Code of Business Conduct Training

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Learning Outcome 1: Refreshing knowledge of the principles of the Global Code of Business Conduct, such as understanding the procedures for reporting unethical behavior.

Example sentence: Reporting unethical behavior promptly is essential for maintaining ethical standards in business conduct.

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12
Q

C&W 2024 Global Code of Business Conduct Training

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Learning Outcome 2: Learning how to apply ethical decision-making in various business scenarios, for example, making decisions that balance profitability with social responsibility.

Additional information: Balancing profitability with social responsibility is key to sustainable business practices.

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13
Q

The Office is Dead, Long Live the Office: PropTech’s Golden Opportunity

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Learning Outcome 1: Exploring the role of PropTech in redefining office spaces post-pandemic, such as using smart building technologies to enhance energy efficiency.

Example sentence: Implementing smart building technologies can reduce energy consumption and operational costs in office spaces.

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14
Q

The Office is Dead, Long Live the Office: PropTech’s Golden Opportunity

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Learning Outcome 2: Identifying opportunities for innovation in office space management, like implementing flexible workspace solutions to accommodate hybrid working models.

Additional information: Flexible workspace solutions can enhance employee satisfaction and productivity in modern office environments.

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15
Q

Comparable evidence in real estate valuation (1st edition)

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Learning Outcome 1: Understanding sources of comparable evidence used in property valuation, such as recent sales data from similar properties in the same area.

Example sentence: Utilizing recent sales data from comparable properties ensures accurate property valuations.

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16
Q

Comparable evidence in real estate valuation (1st edition)

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Learning Outcome 2: Learning the general guidelines for using comparable evidence, for example, ensuring that the comparables are recent and reflect current market conditions.

Additional information: Valid comparable evidence is essential for making informed valuation decisions in real estate.

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17
Q

RICS Valuation – Global Standards Effective from 31 January 2022

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Learning Outcome 1: Comprehending the main amendments to the RICS Red Book, such as changes to the valuation standards for sustainability and environmental considerations.

Example sentence: Valuation standards for sustainability aim to promote environmentally conscious practices in property assessments.

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18
Q

RICS Valuation – Global Standards Effective from 31 January 2022

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Learning Outcome 2: Understanding the rationale for the revisions, for instance, to ensure valuations reflect the latest market practices and regulatory requirements.

Additional information: Revisions to valuation standards aim to align with industry best practices and regulatory standards for accurate property assessments.

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19
Q

Matrics London Embracing Change and Why That Matters in Real Estate Webinar

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Learning Outcome 1: Recognizing the importance of adaptability in the real estate industry, such as being able to pivot strategies in response to market disruptions.

Example sentence: Adapting to market changes is crucial for maintaining competitiveness in the real estate sector.

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20
Q

Matrics London Embracing Change and Why That Matters in Real Estate Webinar

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Learning Outcome 2: Learning strategies for embracing change to stay competitive, like adopting new technologies to streamline property management processes.

Additional information: Embracing change through technology adoption can lead to operational efficiencies and enhanced customer experiences.

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21
Q

MODUS: APC asbestos for Commercial Property Surveyors

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Learning Outcome 1: Understanding the main problems with asbestos, such as its health risks when fibers are inhaled.

Example sentence: Proper asbestos identification and management are critical for safeguarding occupant health in commercial properties.

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22
Q

MODUS: APC asbestos for Commercial Property Surveyors

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Learning Outcome 2: Identifying areas of buildings where asbestos is most likely to be found, for example, in older insulation materials and ceiling tiles.

Additional information: Older insulation materials and ceiling tiles are common areas where asbestos contamination can be present in commercial buildings.

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23
Q

UK & Ireland Reform of the Landlord and Tenant Act Webinar

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Learning Outcome 1: Gaining understanding of the key changes introduced by the reform, such as new regulations on lease renewals.

Example sentence: Understanding lease renewal regulations is essential for landlords and tenants to comply with legal requirements.

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24
Q

UK & Ireland Reform of the Landlord and Tenant Act Webinar

A

Learning Outcome 2: Learning the implications of the reform for landlords, tenants, and property managers, for instance, how the changes affect lease negotiation strategies.

Additional information: Reform of the Landlord and Tenant Act can impact lease negotiation dynamics and property management practices.

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25
UK & Ireland South West: An Overview of the Exeter Commercial Property Market Webinar
Learning Outcome 1: Understanding the current state of the Exeter commercial property market, such as trends in office space demand. ## Footnote Example sentence: Analyzing office space demand trends in Exeter can provide insights for property investment decisions.
26
UK & Ireland South West: An Overview of the Exeter Commercial Property Market Webinar
Learning Outcome 2: Learning about market trends and developments, like the impact of new infrastructure projects on property values. ## Footnote Additional information: Infrastructure projects can influence property values and market dynamics in the Exeter commercial real estate sector.
27
UK & Ireland Red Book Supplement Updated Edition Webinar
Learning Outcome 1: Understanding updates to the RICS Red Book Supplement, such as new guidelines for valuing green buildings. ## Footnote Example sentence: Incorporating green building valuation guidelines promotes sustainable practices in property assessments.
28
UK & Ireland Red Book Supplement Updated Edition Webinar
Learning Outcome 2: Learning how to apply these updates in practice, for example, incorporating sustainability metrics into valuation reports. ## Footnote Additional information: Implementing sustainability metrics in valuation reports enhances transparency and environmental accountability in property assessments.
29
UK & Ireland Valuation of Buy-to-Let and HMO Properties: 2nd Edition Webinar
Learning Outcome 1: Learning valuation techniques for Buy-to-Let and HMO properties, such as using rental yield calculations. ## Footnote Example sentence: Calculating rental yields is essential for assessing the investment potential of Buy-to-Let and HMO properties.
30
UK & Ireland Valuation of Buy-to-Let and HMO Properties: 2nd Edition Webinar
Learning Outcome 2: Understanding the specific considerations for these property types, like accounting for occupancy rates and maintenance costs. ## Footnote Additional information: Considering occupancy rates and maintenance costs is crucial for accurate valuation of Buy-to-Let and HMO properties.
31
Learning Outcome 1 for UK & Ireland Valuation of Buy-to-Let and HMO Properties: 2nd Edition Webinar
Learning valuation techniques for Buy-to-Let and HMO properties, such as using rental yield calculations. ## Footnote Example sentence: Calculating the rental yield helps investors assess the potential return on investment.
32
Learning Outcome 2 for UK & Ireland Valuation of Buy-to-Let and HMO Properties: 2nd Edition Webinar
Understanding the specific considerations for these property types, like accounting for occupancy rates and maintenance costs. ## Footnote Example sentence: Occupancy rates impact rental income, while maintenance costs affect overall profitability.
33
Learning Outcome 1 for UK & Ireland Commercial Real Estate Summer Update Webinar
Understanding the latest trends and developments in the commercial real estate market, such as shifts in tenant preferences. ## Footnote Example sentence: Tenant preferences for flexible office spaces have increased due to the rise of remote work.
34
Learning Outcome 2 for UK & Ireland Commercial Real Estate Summer Update Webinar
Learning how to analyze market data and forecasts to inform strategic decision-making, for example, using economic indicators to predict market movements. ## Footnote Example sentence: Analyzing economic indicators helps investors anticipate market trends and make informed decisions.
35
Learning Outcome 1 for UK & Ireland Reforming Part 2 of the Landlord and Tenant Act 1954 Webinar
Gaining insights into the proposed reforms, such as changes to security of tenure provisions. ## Footnote Example sentence: Understanding the proposed changes helps real estate professionals prepare for upcoming legal modifications.
36
Learning Outcome 2 for UK & Ireland Reforming Part 2 of the Landlord and Tenant Act 1954 Webinar
Understanding the implications of these reforms on real estate practices, like how they affect lease renewal negotiations. ## Footnote Example sentence: Reforms can impact negotiation strategies and lease renewal terms in the real estate industry.
37
Learning Outcome 1 for APC Success Training
Understanding the purpose of the APC, such as its role in ensuring professional competence. ## Footnote Example sentence: The APC program evaluates and confirms the professional competence of candidates in the real estate sector.
38
Learning Outcome 2 for APC Success Training
Learning how to complete the paperwork for submission correctly, for example, accurately documenting work experience and CPD activities. ## Footnote Example sentence: Proper documentation of work experience and CPD activities is essential for successful APC submission.
39
Learning Outcome 1 for TRIANA Data Platform Training
Familiarizing with the usage of the firm’s internal data management tool, such as how to input and retrieve lease event data. ## Footnote Example sentence: Inputting lease event data into the platform allows for better tracking and analysis of property information.
40
Learning Outcome 2 for TRIANA Data Platform Training
Learning to identify risks and opportunities based on graphical data, for instance, using data visualizations to spot trends in lease expirations. ## Footnote Example sentence: Data visualizations help identify patterns and potential risks in lease expiration dates.
41
Learning Outcome 1 for Conflicts of interest: Implementation and impact
Analyzing the RICS professional statement on conflicts of interest, such as understanding the requirements for disclosure. ## Footnote Example sentence: Proper disclosure of conflicts of interest is crucial for maintaining ethical standards in the real estate industry.
42
Learning Outcome 2 for Conflicts of interest: Implementation and impact
Understanding how different sized firms handle disputes, for example, the procedures for managing conflicts in small versus large firms. ## Footnote Example sentence: Small and large firms may have varying approaches to resolving conflicts of interest based on their organizational structure.
43
Learning Outcome 1 for Driving ESG in Real Estate and Construction – A Foundation for Impact Investment
Exploring foundational concepts of ESG in real estate and construction, such as the principles of sustainable development. ## Footnote Example sentence: Sustainable development principles guide ESG initiatives in real estate and construction projects.
44
Learning Outcome 2 for Driving ESG in Real Estate and Construction – A Foundation for Impact Investment
Learning how ESG principles drive impact investment strategies, for example, attracting investors by demonstrating strong environmental performance. ## Footnote Example sentence: Strong environmental performance based on ESG principles can attract impact investors seeking sustainable projects.
45
Learning Outcome 1 for C&W Anti-Money Laundering EMEA 2024
Learning key components of anti-money laundering regulations, such as the requirements for customer due diligence. ## Footnote Example sentence: Customer due diligence is a critical step in complying with anti-money laundering regulations.
46
Learning Outcome 2 for C&W Anti-Money Laundering EMEA 2024
Understanding the legal consequences of non-compliance, for instance, the penalties for failing to report suspicious activities. ## Footnote Example sentence: Non-compliance with anti-money laundering regulations can result in severe penalties, including fines and legal actions.
47
Learning Outcome 1 for The Evolution of The Office from a Place of Work to a Service
Understanding the transition of office spaces to service-oriented models, such as the rise of coworking spaces. ## Footnote Example sentence: Coworking spaces exemplify the shift towards service-oriented office models in modern workplaces.
48
Learning Outcome 2 for The Evolution of The Office from a Place of Work to a Service
Learning the implications of this evolution on office space management, for example, the need for flexible lease terms. ## Footnote Example sentence: The shift to service-oriented office models requires flexible lease terms to accommodate changing workspace needs.
49
Learning Outcome 1 for IPMS: All buildings - introduction and application
Learning about the International Property Measurement Standards (IPMS), such as the definitions of different measurement categories. ## Footnote Example sentence: IPMS provides standardized measurement categories for consistent property valuation and comparison.
50
Learning Outcome 2 for IPMS: All buildings - introduction and application
Understanding how to apply IPMS in various real estate contexts, for example, ensuring consistency in measuring office spaces. ## Footnote Example sentence: Consistent application of IPMS in measuring office spaces promotes transparency and accuracy in property valuations.
51
Learning Outcome 1 for UK & Ireland Commercial Real Estate Winter Update Webinar
Understanding the latest trends and developments in the commercial real estate market, such as changes in investment patterns. ## Footnote Example sentence: Shifts in investment patterns impact market dynamics and investment opportunities in commercial real estate.
52
Learning Outcome 2 for UK & Ireland Commercial Real Estate Winter Update Webinar
Learning how to analyze market data and forecasts to inform strategic decision-making, for example, using market reports to guide investment decisions. ## Footnote Example sentence: Market reports provide valuable insights for making informed decisions on commercial real estate investments.
53
Learning Outcome 1 for VAPC training - Business Alignment
Understanding principles of aligning property consultancy practices with business objectives, such as integrating real estate strategies with corporate goals. ## Footnote Example sentence: Aligning real estate strategies with business goals enhances the overall performance and value of property consultancy practices.
54
Learning Outcome 2 for VAPC training - Business Alignment
Adhering to RICS guidelines and APC competencies in Business Alignment, for example, ensuring that consultancy advice supports the client’s business strategy. ## Footnote Example sentence: Following RICS guidelines ensures that consultancy advice aligns with the client's business objectives and regulatory standards.
55
Learning Outcome 1 for VAPC – Valuation, loan security valuations and Development Appraisals
Mastering techniques for conducting accurate valuations, such as using the residual method to determine the value of development properties by subtracting development costs from the gross development value. ## Footnote Example sentence: The residual method helps assess the profitability of development projects by considering costs and potential returns.
56
Learning Outcome 2 for VAPC – Valuation, loan security valuations and Development Appraisals
Learning about loan security valuations, for example, assessing the risk and value of a property as collateral for a loan, and understanding the factors that influence development appraisals, like market conditions and planning permissions. ## Footnote Example sentence: Loan security valuations involve evaluating property value for loan collateral, considering risks and market conditions that affect development appraisals.
57
Learning Outcome 1 for C&W 2023 Equity, Acceptance, and Respect: Global Harassment & Discrimination Prevention
Understanding different forms of harassment and discrimination, such as recognizing microaggressions and their impact on workplace culture. ## Footnote Example sentence: Recognizing microaggressions is essential for creating an inclusive and respectful workplace environment.
58
Learning Outcome 2 for C&W 2023 Equity, Acceptance, and Respect: Global Harassment & Discrimination Prevention
Learning how to promote a culture of equity and respect in the workplace, for example, implementing policies and training programs to prevent harassment and discrimination. ## Footnote Example sentence: Implementing policies and training programs fosters a culture of equity and respect, reducing instances of harassment and discrimination in the workplace.
59
Learning Outcome 1 for Code for leasing business premises, 1st edition
Understanding essential procedures and prerequisites for commercial agency agreements, such as the importance of clear and comprehensive heads of terms to outline the main lease conditions. ## Footnote Example sentence: Clear heads of terms help establish mutual agreements and expectations in commercial lease agreements.
60
Learning Outcome 2 for Code for leasing business premises, 1st edition
Learning about the Heads of Terms that must be included in agreements, for example, specifying rent, lease duration, and tenant obligations to ensure both parties. ## Footnote Example sentence: Including key terms like rent and obligations in agreements ensures clarity and compliance for both landlords and tenants.
61
Learning Outcome 1: Understanding essential procedures and prerequisites for commercial agency agreements
Importance of clear and comprehensive heads of terms to outline the main lease conditions ## Footnote 3
62
Learning Outcome 2: Learning about the Heads of Terms that must be included in agreements
Specifying rent, lease duration, and tenant obligations to ensure both parties are aware of their commitments ## Footnote 3
63
Learning Outcome 1: Learning how to draft heads of terms for conditional sales and lettings
Including conditions precedent that must be met before the transaction can proceed ## Footnote 4
64
Learning Outcome 2: Understanding legal and practical considerations involved in conditional transactions
Ensuring all parties agree on conditions and timelines to avoid disputes ## Footnote 4
65
Learning Outcome 1: Understanding key provisions of the Equality Act 2010
Requirement to make reasonable adjustments for disabled employees ## Footnote 5
66
Learning Outcome 2: Learning the implications for property professionals
Ensuring properties are accessible and compliant with the Act to avoid discrimination claims ## Footnote 5
67
Learning Outcome 1: Understanding significant market changes and trends
Impact of economic factors like interest rates on commercial property values ## Footnote 6
68
Learning Outcome 2: Learning how to evaluate the impact of economic and regulatory developments
Analyzing market data to forecast future trends and inform investment decisions ## Footnote 6
69
Learning Outcome 1: Understanding how RICS members are expected to implement the professional statement on conflicts of interest
Identifying potential conflicts and taking steps to manage them ## Footnote 7
70
Learning Outcome 2: Learning the mandatory guidelines regarding conflicts of interest
Ensuring transparency and disclosure to maintain professional integrity ## Footnote 7
71
Learning Outcome 1: Understanding the accessibility requirements outlined in Part M of the Building Regulations
Providing adequate turning spaces for wheelchair users in buildings ## Footnote 8
72
Learning Outcome 2: Learning the principles of inclusive design to meet regulatory requirements
Ensuring entrances and exits are accessible to all individuals, including those with disabilities ## Footnote 8
73
Learning Outcome 1: Learning how to effectively set and achieve personal and professional goals
Using SMART criteria to set clear objectives ## Footnote 9
74
Learning Outcome 2: Enhancing performance through continuous feedback and development
Implementing regular performance reviews and providing constructive feedback ## Footnote 9
75
Learning Outcome 1: Recognizing the essential components that a surveyor should cover in each transaction
Conducting thorough property inspections and documenting findings accurately ## Footnote 10
76
Learning Outcome 2: Learning best practices surrounding heads of terms
Ensuring all key lease terms are clearly defined and agreed upon by both parties ## Footnote 10
77
Learning Outcome 1: Understanding health and safety principles relevant to property professionals
Conducting risk assessments to identify potential hazards on site ## Footnote 11
78
Learning Outcome 2: Learning how to ensure compliance with health and safety regulations
Implementing safety measures like wearing appropriate PPE during site visits ## Footnote 11
79
Learning Outcome 1: Understanding the International Property Measurement Standards (IPMS) for office buildings
Definitions of different measurement categories ## Footnote 12
80
Learning Outcome 2: Learning how to apply these standards in practice
Ensuring consistency in measuring office spaces for accurate and comparable data ## Footnote 12
81
Learning Outcome 1: Learning best practice measurement techniques in line with current industry standards
Using laser measuring devices for accuracy ## Footnote 13
82
Learning Outcome 2: Understanding how to apply these techniques accurately
Ensuring all measurements are taken from the same reference points for consistency ## Footnote 13
83
Learning Outcome 1: Considering personal identity in relation to the idea of privilege
Understanding how one’s background and experiences can influence their perspective ## Footnote 14
84
Learning Outcome 2: Learning how to ensure everyone feels valued
Implementing inclusive practices and policies to promote diversity and equity in the workplace ## Footnote 14
85
Learning Outcome 1: Learning about initiatives to promote inclusivity and diversity in the workplace
Mentorship programs for underrepresented groups ## Footnote 15
86
Learning Outcome 2: Understanding current actions to support inclusivity in the workplace
Creating employee resource groups to provide support for diverse employees ## Footnote 15
87
Learning Outcome 1: Learning how to apply the latest international standards for property measurement
Using standardized measurement techniques for consistency and accuracy ## Footnote 16
88
Learning Outcome 1: Understanding current actions to support inclusivity in the workplace
Creating employee resource groups to provide support and advocacy for diverse employees ## Footnote 13
89
Learning Outcome 2: Ensuring consistency and accuracy in measurements
Using standardized measurement techniques to provide reliable data for property valuations ## Footnote 11
90
Learning Outcome 1: Understanding the leasing and letting competency
Negotiating lease terms that are favorable to both the landlord and tenant ## Footnote 2
91
Learning Outcome 1: Participating in a surveyor’s inspection of a vacant office
Observing the process and understanding the key factors to consider during an inspection ## Footnote 2
92
Learning Outcome 1: Learning how to apply these standards in practice
Ensuring that all valuations are conducted in accordance with the latest RICS guidelines ## Footnote 2
93
Learning Outcome 1: Learning how to promote sustainability initiatives within the organization
Implementing green building practices and energy-efficient technologies ## Footnote 2
94
Learning Outcome 1: Learning how to apply the code in various business scenarios
Making ethical decisions that align with the company’s values and policies ## Footnote 2
95
Learning Outcome 1: Learning how to ensure alterations are managed in a way that protects the interests of both landlords and tenants
Ensuring that all alterations comply with building regulations and lease terms ## Footnote 2
96
Learning Outcome 1: Understanding the responsibilities of a property manager regarding premises insurance
Ensuring that the property is adequately insured against risks like fire and theft
97
Learning Outcome 2: Learning about different types of insurance for properties
Including contents insurance, full reinstatement insurance, and public liability insurance
98
Learning Outcome 1: Learning safety measures to protect lone workers
Implementing check-in procedures and providing personal safety devices
99
Learning Outcome 1: Understanding the principles of service charge apportionment
Allocating costs based on the floor area occupied by each tenant
100
Learning Outcome 2: Gaining knowledge on the financial controls and competencies required for managing service charges
Including the preparation and auditing of service charge accounts
101
Learning Outcome 1: Refining skills in property inspection
Identifying structural issues and maintenance needs during a site visit
102
Learning Outcome 2: Ensuring compliance with RICS standards in measurement
Using standardized measurement techniques to provide accurate property dimensions
103
Learning Outcome 1: Gaining in-depth knowledge of landlord and tenant relationships
Understanding lease agreements and tenant rights
104
Learning Outcome 2: Focusing on RICS standards in managing these relationships
Ensuring fair and transparent lease negotiations
105
Learning Outcome 1: Building on foundational valuation skills with advanced training
Using the discounted cash flow method for complex property valuations
106
Learning Outcome 2: Ensuring adherence to RICS standards in valuation practices
Maintaining objectivity and accuracy in valuation reports
107
Learning Outcome 1: Exploring how to promote inclusivity and diversity in the workplace
Implementing diversity training programs
108
Learning Outcome 2: Understanding the benefits of an inclusive culture for organizational success
Fostering a more innovative and collaborative work
109
Learning Outcome 2: Ensuring adherence to RICS standards in valuation practices
Maintaining objectivity and accuracy in valuation reports. ## Footnote Example: Using the discounted cash flow method for complex property valuations.
110
Learning Outcome 1: Exploring how to promote inclusivity and diversity in the workplace
Implementing diversity training programs. ## Footnote Example: Fostering a more innovative and collaborative work environment.
111
Learning Outcome 1: Exploring the concept of unconscious bias
Recognizing how personal biases can affect decision-making. ## Footnote Example: Using structured interviews to reduce bias in hiring.
112
Learning Outcome 1: Developing capabilities in property management
Overseeing maintenance and tenant relations. ## Footnote Example: Preparing financial reports and managing budgets in accordance with RICS standards.
113
Learning Outcome 1: Exploring fundamentals of anti-money laundering regulations
Requirements for customer due diligence. ## Footnote Example: Recognizing red flags like unusual transaction patterns.
114
Learning Outcome 1: Ensuring a thorough understanding and application of mandatory competencies required by RICS
Ethics and professional conduct. ## Footnote Example: Understanding how to manage client relationships and expectations effectively.
115
Learning Outcome 1: Acquiring expertise in property management practices
Handling lease renewals and tenant disputes. ## Footnote Example: Managing service charge budgets and financial forecasting.
116
Learning Outcome 1: Gaining comprehensive knowledge and skills in managing leasing and letting processes
Negotiating lease terms and conditions. ## Footnote Example: Conducting due diligence and valuation for property transactions.
117
Learning Outcome 1: Enhancing understanding of the agency process from start to finish when acquiring premises
Identifying suitable properties and negotiating terms. ## Footnote Example: Assessing the financial stability and reliability of potential tenants.
118
Learning Outcome 1: Understanding how sustainability and innovation are being deployed in the real estate industry
Use of green building technologies. ## Footnote Example: Integrating environmental, social, and governance criteria into investment decisions.
119
Learning Outcome 1: Learning how to recognize potential conflicts of interest in the workplace
Situations where personal interests may conflict with professional duties. ## Footnote Example: Reporting potential conflicts to a supervisor or compliance officer.
120
Learning Outcome 1: Understanding the energy cost crisis
Impact of rising energy prices on property operating costs. ## Footnote Example: Advising clients on energy efficiency measures to reduce costs.
121
Learning Outcome 1: Understanding the growing importance of social value in real estate
Benefits of creating community-focused developments. ## Footnote Example: Incorporating social value metrics into project planning and evaluation.
122
Learning Outcome 1: Understanding the relevance of sustainability to cities in the future
Role of energy efficiency standards in reducing carbon emissions. ## Footnote Example: Ensuring that new developments provide social benefits like affordable housing and community spaces.