Course 2 - 203 - Building Operating Plans (A.K.A. Budgets) Flashcards

1
Q

What is an Operating Plan / Budget?

A

A budget is a realistic estimate of operating receipts and expenditures for a given period of time to be used as a plan of operation, and a monitoring tool to measure performance.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What are some of the primary objectives of a budget?

A

The budget reflects the decisions and responsibilities that translate into specific programs and activities. The budget forces us to prioritize tasks, projects, and objectives to achieve desired goals. The budget establishes performance targets and serves as a mechanism for obtaining involvement and commitment. The budget will serve as a means to define and assign fiscal responsibility, helping to establish stronger control over departmental expenditures.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

How does a budget link our allocation of resources with the day to day operations of the department?

A

Our goals and objectives, programs and activities are ultimately dictated by the level of funding allotted to our department and controlled by the budget, and the budget process helps us to allocate resources to the programs and services that generate the greatest benefits.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

When reviewing previous performance as part of budget development, what are some common questions that we should consider?

A

From an overall perspective, how has the department performed? This shouldn’t be viewed in terms of accolades or excuses, but rather in terms of strengths and challenges. What resources have provided the greatest benefits? What has led to our greatest opportunities? Why? How should this influence budget decisions?

What programs have been considered “successful”? How have we defined that success, and how might that model be modified moving forward? Programs should and will evolve with the needs of the business and we must consider how this will impact costs, return on investment, and other essential success metrics.

What tools and technologies have proven most valuable? Which have not? Which should be retained, expanded, modified, or eliminated? Will equipment need to be replaced? Do we need to consider other sources or providers? Have we discussed those options with our providers?

Have we considered staffing needs, challenges, effectiveness, and opportunity? Are there circumstances (For example, store openings or closings) that will require staff modifications? Do we have a need for position modifications based on program changes (For example, Corporate Analysts, Auditors, etc. addition or elimination)? Can we reward performance?

What else can we do better? How can we improve other controllable expenses? How can we eliminate wasteful or unproductive expenses? We should always identify and weigh the risk of change or reduction, and develop a contingency plan that will define the roles and responsibilities of the staff, train with concise communication, track results, and hold individuals accountable.

What else have we done well? Where can we continue to invest resources to make the entire department more productive?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Why is it important to establish goals and objectives as part of the budget development process?

A

Providing specific direction for the department, the process itself will help assess strengths, needs, priorities, challenges, and opportunities. We have specific policies, plans, programs, and management strategies that define how to achieve our goals and we will use the process to develop management strategies and implement programs and services that lead to measurable results. A well-conceived budget provides a financial plan that encourages the achievement of goals in the overall best interests of the organization and within the constraints of available resources. We must define strategic processes or projects that will help resolve identified problems or challenges and find solutions that reach beyond the box. Program and financial performance should be continually evaluated, and adjustments made, to encourage progress toward goal achievement. The budget process should include incentives to monitor, measure, and evaluate performance, and make necessary adjustments as needed.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

In general terms, what are some of the factors that our budgets will be based upon?

A

Those numbers may be based on head counts, store counts, company performance, anticipated company growth, markets, or other factors defined by the organization.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What is a Cost Center?

A

a cost center is a grouping of items or activities that are consolidated into a coherent financial unit.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What is a Line Item?

A

“Line Items” are the actual items listed in the budget with each kind and quantity of expenditures detailed as a single item on one line of the budget.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What are the broad categories that typically comprise our budgets? Examples of items that might fall within those categories?

A

Payroll Costs - these are the costs for your core staff, to include salaries and any other benefit-related payments for which the department is responsible. Most often our highest expense line, payroll costs also require strict management, as payroll adjustments may be necessary due to turnover, staffing modifications, and other related issues. Payroll budgeting must also incorporate annual merit increases set at the company average, market-specific salary adjustments, turnover rate adjustments and any other adjustments identified by the company in the budget process. Managing the salary budget may also consider salary caps for specific positions and/or scheduled reviews by the designated supervisor.

Operational Costs - These are the direct costs associated with performing specific job responsibilities. It may include all our various travel costs, the costs of hiring a venue or printing a publication, training and other materials, equipment, and services directly related to the operation of the department. Often these costs are expensed monthly to the location or department.

Organizational/Core Costs - These are the costs associated with the organizational base of the department, including management, administration, and other departmental governance such as staff meetings, internal training programs, and other core projects and programs.

Capital Costs - These are costs associated with large departmental investments, typically new equipment that is considered a fixed asset that will add value to the business and will be depreciated over a period of time (most often 5-10 years) depending on the life span of the equipment. Alarm equipment, EAS systems, hardware and software, Exception Report programs, laptops, vehicles, and other equipment such as desktop computers and photocopiers may fit here.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What are some of the steps in a typical budget review process?

A

Depending on the type of budget and the needs of the particular organization, this may require review, feedback and approval from the finance or accounting offices, a department head or other budget administrator, and/or the company Board of Directors.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Each step of the budgeting process is important. Why?

A

By dissecting several key aspects of the process, we can better develop a plan that will provide the best budget/financial solutions while also improving efficiencies.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Why is planning/forecasting such an important aspect of the budget process?

A

As discussed, forecasting is a means of analyzing current and historical data to predict many future aspects of the business. We attempt to identify trends and patterns using available data to help map a plan for the upcoming year. When used as a basis for management planning and decision making, forecasting allows us to establish a viable budget strategy that not only provides a map, but lays a foundation for departmental operations.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What are some of the elements elements that go into the budget planning process?

A

Quantitative Forecasting methods are typically used when historical data is available concerning the areas of interest. With the hope of revealing distinguishable patterns that can be used to predict future results, past trends may be used to directly forecast future trends on a particular variable, or we may examine the “cause and effect” relationship between one variable and other relevant variables.

Qualitative Forecasting techniques generally explore the judgment of experts to generate forecasts. In some cases, even when historical data is available, situations and circumstances may limit the relevancy and/or usefulness of past data and restrict its value in forecasting future events or results. By utilizing expert profiles, ideas and experience, qualitative forecasting can be applied in situations where data is limited or not otherwise available.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

When coordinating the budget process, we should ensure that our budgets reflect:

A

The costs of recurring core requirements and capital expenditures

The funding needs of various tools, programs, initiatives, and other supporting resources and operations

Any other contingencies that may potentially result in future spending needs and requirements

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

The budget is a necessary tool in helping us to communicate and execute our business plan. Explain and expand…

A

It helps map financial strategies, manage and allocate available resources, and organize our operational approach. By the same respect, every map is intended to provide direction, and communication must serve as the compass. Communication gives us a point of reference, and a clearer perspective of the path that we want to follow.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What are some of the key messages that our budget should communicate?

A

We must be able to drive our points economically, summarizing important information in a way that ensures a clear financial picture without our message getting lost in too much detail.

We must provide relevant information, using both financial and operational metrics to present comparable information that reflects a broad perspective and helps us build our case.

We must present information in the right context, assuring efficiency in understanding as we communicate our position. Presenting data within the proper context supports better financial analysis and decision making, and can make all the difference in the world.

We must present strategic plans that set goals and objectives that echo company missions. If we fail to show a relationship between the deliverables of our plan and the benefits to the company our requests may appear futile and unnecessary.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Why is it important to have contingency plans?

A

The contingency is an amount added to the budget to allow for those items, conditions, or events that will likely result in additional costs.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

What is a contingency allowance?

A

A contingency allowance is a planned cost allotment within the budget used to cover unexpected and unforeseeable conditions or events that may occur over the course of the year.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

What is Budget Monitoring?

A

Budget monitoring is the continuous process of assessing the status of budget implementation in relation to the approved budget plan.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

What are some of the primary objectives of Budget Monitoring?

A

To stay informed – This type of reporting ensures that we remain appraised of budget implementation and are aware at an early stage of actual and potential problems so that appropriate action can be taken. It is imperative that budget trends are closely monitored to afford the opportunity to quickly identify variances and adjust the forecast accordingly for the remaining fiscal year.

To validate requests for additional funding - By keeping informed of all aspects of budget implementation and maintaining appropriate documentation, we can ensure that disbursed funds have been properly used before requesting any further release of funds. We want to show genuine need and responsible spending, which can help to reinforce our position and expedite requests.

To provide an audit and evaluation trail - Maintaining a record of the actions taken during budget implementation provides a valuable resource for assessing the efficiency, appropriateness, and effectiveness of our plan.

To serve as a reference for future budget projects - Monitoring and review can provide a vital resource for ensuring that lessons learned (successes, failures, best practices) through budget implementation are available for consideration when formulating and implementing future budgets.

To report to the company on the department’s progress - Monitoring and budget reviews provide a communication vessel on departmental spending and efficiency. Our companies want to see that we are spending money wisely and making progress towards goals.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Why is budget development and implementation such a critical part of our success?

A

It is a political process that serves as an expression of departmental values. It is a living document that expresses the conditions and events that impact organizational and departmental change.

22
Q

In general, what are the short term objectives of our budget plan?

A

Short term objectives of the budget plan deal with the day-to-day operations of the department, showing how funds will be allocated over the course of the fiscal year.

23
Q

In general, what are the long term objectives of our budget plan?

A

Long-term budget planning generally involves the development of a plan of action that helps accomplish a set of goals over a year or more, or a period of several years.

24
Q

In what ways will these objectives differ?

A

Purpose – Short-term budget planning identifies expenditures to comply with budget development and reporting requirements. The purpose of long-term planning is to project the long-term use of funds, evaluate the effectiveness of programs and the department, and focus financial resources on programs that help reach company and departmental objectives.

Focus - Short-term planning processes focus on managing day-to-day operating needs. Long-term planning focuses on allocating resources efficiently, making plans for new funds, and ensuring that funds are directed toward appropriate goals and priorities.

Processes - Short-term planning processes involve routine review of annual expenditures, assessing spending limits and possible increases, new stores, new programs, and other factors that may apply. Long-term planning processes involve the identification and evaluation of areas in which funds are being misappropriated, poorly managed, or spent on ineffective programs.

Time frame - Short-term planning concentrates on data for the current budget year and based on previous information. Long-term budget planning generally focuses on expenditures a year or more in the future based upon strategic needs and goals. Short-term budget planning affects what happens during the coming year, while long-term budget planning affects results for the next several years.

Accountability - Short-term budget planning asks, “How is the department or program going to spend its funds next year?” Long-term budget planning asks, “What will you achieve with the level of funding requested for the next several years, and how does that compare to other alternatives?” Are the funds being used effectively, and what effect will this have on achieving our goals?

25
Q

Why is flexibility such an important aspect of the budgeting process?

A

Flexibility is an important aspect of the process, as the fast pace of retail change and the complexities of competition make developing effective budgets more difficult, and more important.

26
Q

What is a Rolling Budget?

A

A Rolling budget is a twelve-month budget which is prepared several times each year (a month, or a quarter, for example)

27
Q

What are some of the advantages and disadvantages of a Rolling Budget?

A

When used, the budget is reassessed regularly and thus should be more realistic and accurate. This improves efficiency, reduces uncertainties, and enhances planning and control based on a regularly updated plan. The budget is continuous, and will always extend our plans moving forward.

By the same respect, Rolling budgets can be time consuming and expensive. A number of budget plans must be produced during the year, requiring considerable time and effort with each reassessment. When making the decision as to whether to use the Rolling budget process, the extra administration costs and effort of producing several budgets instead of just one must be balanced with more accurate forecasting and planning.

28
Q

What are Operating Expenses?

A

Operating expenses are those ongoing expenditures that the department incurs while performing normal business operations.

29
Q

What expenses are often included with Operating Expenses?

A

Salaries and additional pay provided to staff, and employee benefits. This may also include health insurance, retirement, social security, tuition reimbursement, and other related benefits.

Travel costs and related expenses, which may include vehicles, flights, mileage reimbursement, parking, hotels, meals, maintenance, and other related expenses.

Services and professional fees, which may include items such as insurance, technical and general consulting, space rental, professional services, guard services, recruiting fees, and other expenses.

Various equipment costs, utility expenses (for example, cell phone services and other expenses where applicable), operating maintenance, and other non-capital equipment.

Departmental supplies and materials necessary for the day-to-day operations of the department.

Training supplies and equipment, and other training-related expenses.

Other non-salary and miscellaneous expenses.

30
Q

Generally speaking, what cost center will account for the lion’s share of the total budget?

A

Within most loss prevention departments (and most organizations in general) staff payroll makes up the lion’s share (up to 70-85%) of the total budget.

31
Q

What are some steps that we can take to help better manage our payroll expenses?

A

As is true with most leadership functions, flexibility is a key factor. Although we will always strive for stability, our work force is a dynamic entity that requires us to lead with perspective and manage for change.

Our principal assets are our team members. We should create an overall environment that will attract and retain the best possible individuals. Our team should be recognized and rewarded for their performance and contributions. Don’t forget recruiting expenses for new hires and replacements. These investments will save money in the long run, and enhance the quality of service provided.

The organizational design must support the infrastructure it is intended to carry as detailed in the budget. Just as our department should not fail due to lack of skill or talent, our budget should not be vulnerable because it is not organized to be responsive to departmental needs. Get headcounts right, and plan for salary increases and other potential needs.

Plan early and often for succession and transition. A succession plan is not something to think about just before principal team members leave the company. A clearly articulated succession plan gives our team incentives to work harder and to remain with the company because they can identify their own futures with the future of the organization.

Budget for training and development plans for team members. This encourages employee retention, improves morale, supports ownership of the program, and fosters a climate of leadership development. Keep in mind that the best employees have the most options available to them, and unless they have good reason to remain with our company, they are likely to exercise those options. This is also an investment that saves money in the long term, preparing successors to fill any voids left by departing leaders.

For any quality program, it is imperative to spend funds on the most productive, best available personnel. When hiring, we should insist on the best. Remember, however, that “best” doesn’t necessarily mean the most experienced—or most expensive. Nurturing potential can be just as critical to the department as experience. Balance is healthy, productive, promotes loyalty, and saves money.

Effective team management also leads to effective financial management of the department. While sound hiring and development practices are essential to the department, failure to remove nonperforming or underperforming employees can have serious financial consequences as well as performance concerns. Firm and objective management requires tough decisions. Responsibility and accountability are key ingredients to any successful work environment.

32
Q

What is a Declining Balance method of depreciation?

A

The Declining Balance Method of Depreciation is a commonly used system for calculating this declining value over the life of the asset.

For example, let’s say we purchase a surveillance camera system for $1000, and look to depreciate its value by 25% each year:

The first year, $1000 x 25% = $250 Depreciation

The second year, we would take the $750 left ($1000 – $250) x 25% = $187.50

The third year, we would take the $562.50 left ($750 – $187.50) x 25% = $140.63

And so on…

33
Q

What is a Straight Line method of depreciation?

A

A “Straight Line” method allocates depreciation evenly over the life of the asset (for example, over a five-year period, one-fifth or 20% would be taken each year). The most common rate used is double the straight-line rate, otherwise known as the “Double-Declining Balance” method. When using this method, we first calculate the straight-line depreciation rate and then double that rate (for example, over a five-year period, we would multiply our 20% x 2, or apply a 40% depreciation rate).

34
Q

What is the Salvage Value of an asset?

A

The “Salvage Value” is the estimated value of an asset at the end of its useful life (In other words the remaining value of an asset after depreciation).

35
Q

What is Incremental Budgeting?

A

Incremental budgeting requires that you have a budget history, and is created by adding or subtracting incrementally from the current period’s budget.

36
Q

Why is it important to have a previous budget history when using an Incremental Budgeting system?

A

Incremental budgeting requires that you have a budget history, and is created by adding or subtracting incrementally from the current period’s budget.

37
Q

What are some of the advantages and disadvantages of an Incremental Budgeting plan?

A

When using an incremental budget system, the budget is typically stable, change is gradual, and we can operate our departments accordingly. The system is relatively simple to administer and easy to understand, and coordination between budgets is easier to achieve and comprehend. Changes and their impact can be seen quickly. However, this style of budgeting isn’t always the most accurate, and assumes that activities and methodologies will continue along the same path. It doesn’t necessarily drive us to scrutinize our expenses or provide us with the incentive to develop and implement new ideas.

38
Q

What is a Zero-Based budget plan?

A

Zero Based Budgeting (often referred to as ZBB) is a budgeting method where justification is required each time a new budget is prepared.

39
Q

What are some of the advantages and disadvantages of a Zero-Based budgeting plan?

A

Zero-based budgeting requires more time and work than incremental budgeting, as the focus is not only on the changes from the current year’s budget, but also on at least some current year’s expenditures as budget decisions are made. It requires more training and development of our staff, and must be clearly understood by managers at various levels of the department to be successfully implemented.

40
Q

What is Capital Budgeting?

A

Capital budgeting is the process used to make long-term investment decisions regarding assets considered to be vital to the enduring productivity and success of the department and the company.

41
Q

Why is it so important that Capital Budgeting is carefully planned?

A

Since capital budgeting decisions can impact the entire business for years to come, they must be vigilantly defensible, carefully planned, and strategically implemented. A poor decision can have a substantial impact on the future operation of the department and the success of the entire company.

42
Q

What are some of the different ways that Capital Budgeting projects are typically classified?

A

What are some of the different ways that Capital Budgeting projects are typically classified?

43
Q

TERMS

A

Asset - Any item of economic value owned by an organization with future service potential. By accounting convention, assets are valued at their cost.

Budgeting – A detailed plan, expressed in quantitative terms, that specifies how resources will be acquired and used during a specified period of time.

Budget Administration - The procedures used to prepare a budget, secure its approval, and disseminate it for implementation.

Budget Committee - A group of top management personnel who advise those responsible for preparing an organization’s budget.

Budget Income Statement - Details the expected revenue and expenses for a budget period, assuming that planned operations are carried out.

Capital Budget - A long-term budget plan that shows intended acquisition and disposal of capital assets, such as land, buildings and equipment.

Declining Balance Method of Depreciation - An accelerated depreciation method in which an asset is depreciated more quickly in the early part of its life and smaller amounts are allocated to later years.

Depreciation – The declining value of an asset incurred due to usage, wear and tear, passage of time, product outdating or obsolescence (for example, computer technology) or a variety of other factors.

Fixed Budget - A budget developed without regard to potential variations in business activity.

Incremental Budgeting - An active budget process that is prepared by using a previous period’s budget or actual performance as a base, with incremental amounts added for the new budget period.

Long-term Budget - A budget that involves a plan of action that focuses on a set of goals over 12 months or more, or a period of several years.

Operating Expenses – The budget associated with running a business, but not considered directly applicable to goods and services being sold, such as travel costs, salaries, or equipment.

Profit and Loss Statement (P&L) - A financial statement that summarizes the revenues, costs and expenses incurred during a specific period of time – usually a fiscal quarter or year. These records provide information that shows the ability of a company to generate profit by increasing revenue and reducing costs. The P&L statement is also referred to as a “Statement of Profit and Loss”, an “Income Statement” or an “Income and Expense Statement”.

Return-On-Investment (ROI) - A performance metric used to evaluate the efficiency of a financial venture. It is intended to measure the profitability of a particular investment, regardless of how large or small that investment might be. It is calculated by dividing the Income by invested capital.

Rolling Budget (also referred to as Revolving, Progressive, or Continuous Budget) - A budget that is continually updated by adding another incremental time period and dropping the most recently completed period.

Short-term Budget - a budget that deals with the day-to-day operations of the department, showing how funds will be allocated over the course of the fiscal year.

Zero-Based Budgeting - a budgeting approach in which the initial budget for each activity in an organization is set to zero. To be allocated resources, an activity’s continuing existence must be justified by the appropriate management personnel.

44
Q

QUIZ QUESTION: A Director of Loss Prevention purchases a surveillance camera system for $30,000. For budget and accounting purposes, it is determined that the value of the system will be depreciated by 25% each year using the Declining Balance method of depreciation. What would the depreciation be for the second year using this method?

A

$5625

45
Q

QUIZ QUESTION: When building her budget a Director of Loss Prevention must factor in the costs associated with department administration, staff meetings, internal training programs, and other core projects and programs. These would be considered:

A

When building her budget a Director of Loss Prevention must factor in the costs associated with department administration, staff meetings, internal training programs, and other core projects and programs. These would be considered:

46
Q

QUIZ QUESTION: A loss prevention director purchases a surveillance camera system for $30,000 and looks to depreciate its value over 5 years using the Straight Line method of depreciation. What would the depreciation be for the third year using this method?

A

$6000

47
Q

QUIZ QUESTION: When building her budget a Director of Loss Prevention must factor in her intention to purchase a new Exception Reporting program for the stores and new laptops for all of her field team members to help them manage the program. Which of the following budget categories would those costs typically fall under?

A

Capital Costs

48
Q

QUIZ QUESTION: When constructing her budget, a Director of Loss Prevention anticipates that the company will expand the number of stores over the next year, and realizes that she should plan for a cost allotment within the budget that could be used to cover unexpected and unforeseeable conditions or events that may occur over the course of the year as a result of the expansion. This budget allotment is known as a:

A

Contingency Allowance

49
Q

QUIZ QUESTION: As part of the budgeting process, a Director of Loss Prevention is required to use a 12-month budget that is prepared several times each year and is continuously updated. This particular type of budget mandates that the figures for the previous designated period (month/quarter) are dropped and the figures for the next (month/quarter) period are added whenever a period ends and a new period begins. What do we call this type of budget?

A

Rolling Budget

50
Q

QUIZ QUESTION: When formulating a budget, a new Director of Loss Prevention is required to use a grouping of items or activities that are consolidated into a coherent financial unit in order to build the budget. These units are known as:

A

Cost Centers