Counselling Week 1

Question 1

What is good communication? ✅

Answer 1

• Non-judgmental
• Appears interested
• Thinks more about you than themselves (or appears to be)
• Sensitive the context
• Provides feedback

Question 2

What is bad communication? 🛑

Answer 2

• Gives “advice”
• Distracted/uninterested (makes you aware of the time, forgets names/details)
• Ego-involved:
  
  • competitive in conversation
  • refers everything to own experience
  • hears everything through own filters
  • brings an agenda

Question 3

What is counselling? (Purpose) 🔮

Answer 3

Application of principles through strategies/intervention that address wellness

• Intentionally selecting techniques/doing things on purpose (a strategic approach)
• Communication technique through which we facilitate health and wellbeing
• Set of communication skills
• PURPOSE of Counselling and MEASURE of effectiveness=Wellbeing of client

Question 4

Transtheoretical Model of Change 🍫

Answer 4

❤️1. Precontemplation (Tim tams are delicious)
🧡2. Contemplation (I should stop replacing meals with Tim tams)
💛3. Preparation (I’ll make a plan to cut down)
💚4. Action (I’m not buying a pack each day. I’m putting $6 into travel money)
💙5. Maintenance (Saved up enough money to go to Vietnam and I no longer feel like Tim tams)
💜6. Termination or Recurrence (either not interested in Tim tams OR start eating heaps of them again)

Question 5

The link between the Counselling process and Change process 🔮 + 🍫

Answer 5

Process model
🙏🏻1. Trust, rapport, engagement (Pre-contemplation)
🔍2. Exploring the problem (Contemplation)
⏳ 3. Goal setting (Preparation)
💪🏻4. Empowering action (Action)
📈5. Maintaining change (Maintenance)
🧯 6. Termination (Terminate, stop sessions when problem is resolved)

Question 6

How to maintain change 💪🏻

Answer 6

1. Anticipate and prevent change
2. Preventing recurrence
3. Monitoring and managing risks
4. Coping and resources
5. Relapse prevention
6. Expectations and planning

Question 7

🧡 What is empathy? 🧡 (What is it not?)

Answer 7

• My UNDERSTANDING of how YOUR SITUATION feels for you
• Not in your shoes, but know how you could feel that way
• Helping you understand your situation better
• NOT telling you how I feel about it

What it is NOT 🚫

• Sympathy (my feeling about your situation, “sorry” for you)
• Emotional contagion (“catching feelings” from each other e.g. riots, relationships, support groups)

Question 8

Components of Empathy ✅✅✅

Answer 8

✅ Cognitive (can recognise thought process-anticipate how they would feel/respond)
✅ Social skills (interest/skill dealing with others in social situations)
✅ Emotional reactivity (“reading the room” e.g. tension, boredom)

Question 9

💜Attitudes and values 💜

*Three Common features of successful Counselling

Answer 9

💜Warmth (positive, friendly client-clinician relationship)
💜 Genuineness (attitude that you and I are both equal and neither of us have magic/talents that remove us from the human experience-I may have techniques that can help you, but I am no different from you)
💜Empathy (may not do what you do, but I am able to understand your situation)

Question 10

What are some values and attitudes in Counselling? 💌

Answer 10

• Client-focused 🙋‍♀️ (look at issues they bring to you and don’t make assumptions)
• Focus on REAL experiences of person 👨‍🌾(don’t wander, don’t go deep into the past
• Stay FLEXILE 🤸🏽(do what is ethical and what works-if counselling style isn’t working, change it e.g. coping styles of action driven-need to cater to this style)
• Bias towards ACTION 🤛🏽(outcome orientated, keep moving to the next steps)
• Only do what you need to do ✅ (respect independence and autonomy, change what the client needs)
• Know YOUR LIMITS and limits of helping situation 📐(e.g. capacity and skills of therapist and limitations of therapist)