Counseling and Communication Flashcards
1
Q
List types of nonverbal communication
A
- Gestures
- Posture
- Body movements
- Eye contact and movement
- Tone of voice
- Facial expression
2
Q
Which decision-making model used in medical settings provides a respectful framework for working with people who are making health care decisions
A
Shared Decision Making
3
Q
Auditory learners
A
Can listen to explanations and conversations, then utilize that information
4
Q
Visual learners
A
Need to see behaviours demonstrated and like to have written notes or diagrams for reference
5
Q
Kinesthetic learners
A
Obtain new information best by performing behaviours with guidance or moving their bodies while listening
6
Q
Basic counselling skill LOVE acronym stands for:
A
L: Listen
O: Open-ended questions
V: Validate
E: Educate
