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Board Questions > Counseling > Flashcards

Counseling Flashcards

FM 6-22 Appendix B

1
Q

what FM covers counseling?

A

FM 6-22 Appendix B

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2
Q

What are the characteristics of effective counseling?

A
  1. Purpose
  2. Flexibility
  3. Respect
  4. Communication
  5. Support
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3
Q

What is the objective of counseling?

A

For one person to help anther

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4
Q

What are the three approaches to counseling

A
  1. Directive
  2. Non-directive
  3. Combined
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5
Q

Explain the advantages and disadvantages of Directive counseling

A

Adv: Quickest method, Good for ppl who need clear, concise direction, Allows counselors to actively use their experience
Dis: Doesn’t encourage subordinates to be part of the solution, Tends to treat symptoms not problems, Tends to discourage subordinates from talking freely, Solution is the counselor’s

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6
Q

Adv. and Dis. of Non-Directive counseling

A

Adv: Encourages maturity, Encourages open communication, Develops personal responsibility
Dis: More time consuming, Requires greatest counselor skill

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7
Q

Adv. and Dis. of Combined counseling

A

Adv: Moderately quick, Encourages maturity, Encourages open communication, Allows counselors to actively use their experience
Dis: May take too much time for some situations

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8
Q

What are the three major categories of developmental counseling?

A
  1. Event counseling
  2. Performance Counseling
  3. Professional growth counseling
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9
Q

What are the some examples of Event counseling?

A
  1. Instances of superior or substandard performance
  2. reception and integration Counseling
  3. Crisis Counseling
  4. Referral Counseling
  5. Promotion Counseling
  6. Separation Counseling
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10
Q

What are the 4 stages of the Counseling Process?

A
  1. Identify the need for counseling
  2. Prepare for counseling
  3. Conduct counseling
  4. Follow up
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11
Q

What are the steps required to prepare for counseling?

A
  • Select a suitable place
  • Schedule the time
  • Notify the subordinate well in advance
  • Organize information
  • Outline the counseling session components
  • Plan your counseling strategy
  • Establish the right atmosphere
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12
Q

A counseling session consists of what 4 basic components?

A
  1. Opening the session
  2. Discussing the issue
  3. Developing the plan of action
  4. Recording and closing the session
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13
Q

What is Counseling?

A

Counseling is the process used by leaders to review with a subordinate the subordinate’s demonstrated performance and potential

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14
Q

What are some counseling techniques leaders may explore during the non-directive or combined counseling approaches

A
  1. suggesting alternatives
  2. recommending
  3. persuading
  4. advising
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15
Q

How many human needs are there?

A

4(Physical, Social, Security, and Higher)

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16
Q

What is tact?

A

A keen sense of what to do or say in order to maintain good relations with others and to avoid offense

17
Q

what are the 7 steps to problem solving?

A
  1. Id the problem
  2. Gather info
  3. Develop criteria
  4. Generate possible solutions
  5. Analyze possible solutions
  6. Compare possible solutions
  7. Make and implement the decision
18
Q

What is communication?

A

Communication is the flow or exchange of information and ideas from one person to another

19
Q

Leaders should seek to develop and improve what three leader counseling skills?

A
  1. Active listening
  2. Responding
  3. Questioning
20
Q

To ensure that they understand the message sent to them, the receiver should send what back to the transmitter?

A

Feedback

21
Q

What are the qualities of effective counselor?

A
  1. Respect for subordinates
  2. Self awareness
  3. Cultural awareness
  4. Empathy
  5. Credibility
22
Q

In Communications, your exchange of information has three important parts. What are they?

A
  1. Message
  2. Content
  3. Context
23
Q

Name some good condition that make for good discipline

A
  • High performance standards
  • Loyalty to superiors and subordinates
  • Competitive activities
  • Tough training
  • Open channel of communications
24
Q

What course of action should a supervisor take when a subordinate has been performing below his/her usual standards?

A
  1. Counsel about substandard performance
  2. attempt to define the problem with the Soldier
  3. Afford opportunity and time to solve the problem
  4. Make a written statement of counseling
25
Q

What are the stresses that influence behavior?

A
  • Fear
  • Hunger
  • Illness
  • Anxiety
  • Fatigue
26
Q

By neglecting the welfare of your soldiers, you will probably do what?

A

Lose their respect and loyal cooperation

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