Counseling

Question 1

What regulation covers counseling?

Answer 1

ATP 6-22.9

Question 2

What are three major categories of developmental counseling?

Answer 2

1.) Event counseling
2.) Performance counseling
3.) Professional growth counseling

Question 3

What are specific instances for an event oriented counseling?

Answer 3

Specific instances of superior or inferior performance
Reception and integration counseling
Crisis counseling
Referral counseling
Promotion counseling
Transition counseling
Adverse separation counseling

Question 4

What are effective counseling skills?

Answer 4

Active Listening, Responding, and Appropriate Questioning

Question 5

What are key elements of active listening?

Answer 5

Eye contact, body posture, head nods, natural and relaxed facial expressions, verbal expressions, and checking for understanding.

Question 6

What are the qualities of an effective counselor?

Answer 6

Respect for subordinates, self-awareness, cultural awareness, empathy, and credibility

Question 7

What is a method to preempt potential resistance during a meeting?

Answer 7

A discussion of the purpose of the session, expectations of the session, and how they relate to the subordinate’s short and long-term goals.

Question 8

What are some methods to overcome resistance in a counseling?

Answer 8

1.) Reconfirm the counseling session purpose. Be specific and focus on the details (such as conditions, triggers, and outcomes) of the situation; refrain from any personal attacks on the subordinate.
2.) Keep the discussion professional and balanced in tone; do not argue or place blame on any party.
3.) Discuss the suspected resistance openly with the subordinate and respect his or her response.
4.) Slow the tempo of the session; rely on pertinent open-ended questions to give the subordinate time and ability to reveal information and be an active participant in the counseling session.
5.) Focus on one specific behavior, its effect, and the consequences to minimize overwhelming the subordinate. It may be necessary to divide the session into multiple meetings to to address each area adequately. Further, the leader should prioritize these discussions based on the needs of the individual and unit.

Question 9

What are the four stages of the counseling process?

Answer 9

1.) Identify the need for counseling
2.) Prepare for couseling
3.) Conduct the counseling session
4.) Follow-up