Costs of Quality Flashcards
1
Q
Costs of Quality
A
- Control Costs
- Prevention costs
- Appraisal costs
- Failure costs
- Internal failure costs
- External failure costs
2
Q
Prevention costs
A
Procedures to avoid quality problems
3
Q
Appraisal costs
A
Proceders to check quality
4
Q
Internal failure costs
A
Procedures to deal with quality problems before product passes to customer
5
Q
External failure costs
A
Procedures to deal with quality problems after product passes to customer
