Corporate Social Responsibility Flashcards

1
Q

Name the three spheres of sustainability

A

Environmental, economic, social

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2
Q

What are the three P’s of sustainability?

A

People, planet, profits (triple bottom line)

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3
Q

Explain the CSR maturity curve

A
  1. Compliance
  2. Integration
  3. Transformation

Several sources describe an organization’s evolving approaches to CSR as moving upward along a maturity curve: from a purely tactical, reactive approach, to a more strategically integrated position, to, finally, redefining core corporate values and goals based upon CSR (ethics and sustainability) principles.

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4
Q

A win-win situation in which the changed products, procedures, or processes have a positive impact on society and/or the environment but also on the organization’s bottom line.

A

Sustainability sweet spot

A change that does social or environmental good but costs the organization may be admirable but is not a sweet spot initiative.

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5
Q

Guidelines established cover the following topics:

Disclosure, Human rights, Employment and industrial relations, Environment, Combating bribery, bribe solicitation, and extortion, Consumer interests, Science and technology, Competition, Taxation

A

OECD Guidelines for Multinational Enterprises

(Organisation for Economic Co-operation and Development)

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6
Q

A quality standard that provides guidance on key themes of social responsibility. It contains principles of social and environmental responsibility as well as guidance for action and expectations for implementation. The standard provides definitions as well as principles and practices that can be used to develop CSR strategies.

A

ISO 26000

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7
Q

A reporting standards for economic, environmental, and social standards that improves transparency to stakeholders and enables consistent comparisons of organizations’ sustainability performance.

A

GRI Sustainability Reporting Standards

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8
Q

Because cultures vary so widely and greatly, everything is relative. There are no absolutes; everything varies based on the situation and the cultural perspective.

A

Cultural relativism

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9
Q

Creating economic value in a way that also creates value for society by addressing its needs and challenges.

A

Shared value by Porter and Kramer

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10
Q

Acting in a way that does not compromise future generations.

A

Sustainability

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11
Q

CSR Stategic Process (6 steps)

A
  1. Executive commitment
  2. Assessment
  3. Infrastructure creation
  4. Plan implementation
  5. Measurement, reporting & evaluation
  6. Reassessment & revision
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12
Q

a system of rules and processes that ensure compliance with laws, ethical norms, and a social code of conduct.

A

Governance

  • Codes of conduct and compliance are part of governance. A social audit is something you would perform to determine if you are in compliance.*
  • Good governance is the outcome of a thoughtful assessment of an enterprise’s legal, ethical, and civic obligations to the communities it serves and the development of systems that support fulfillment of these obligations.*
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13
Q

7 areas where HR can “advance sustainability”

A

Employee contract, recruiting, brand, engagement, how people work, accountability + measurement and training + leadership development

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14
Q

This is a defensive posture. Social responsibility is seen as a cost of doing business—a tactical response to regulatory requirements or negative publicity. Efforts may be a means of demonstrating good corporate citizenship, but they rarely align—and often directly conflict—with core corporate strategy.

A

Compliance

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15
Q

Stage when CSR is integrated into the regular functioning of the business. These organizations have redesigned their products or services and their processes and procedures to be more responsible and sustainable. They approach CSR as enlightened self-interest.

A

Integration

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16
Q

These organizations have redefined themselves, their brand, to reflect a commitment to CSR. This becomes part of a strategy to differentiate the organization from its competitors.

A

Transformation

For example, numerous food producers promote their products by focusing on sustainable practices regarding local sourcing (to lower carbon use in transportation), the use of recycled and/or recyclable packaging, the donation of a portion of profits to community projects, and their B Corp Certification (see below).

17
Q

3 ways to create shared value (Proter & Kramer)

A

Reconceiving products and markets (“is this product good for our customers?)

Redefining productivity in the value chain (examining each player and process in the value chain—reducing waste, minimizing use of resources, and ensuring the health and safety of workers)

Enabling local cluster development (most companies’ success is dependent on a cluster of other organizations (related businesses, suppliers, schools) and infrastructure (roads, communication networks, water and energy supply) build and enhance the local cluster and improve the conditions of those operating in it, benefiting the organization and its community.