Corporate Culture Flashcards

1
Q

Corporate culture def

A

Norms and values of a business

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2
Q

Factors influencing the culture of an organisation

A
  • influence of the founder
  • size/ development stage of business
  • leadership and management style
  • market business operates in
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3
Q

Strong culture def

A

Values and beliefs that are widely shared and significantly influences people’s behaviour

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4
Q

Weak culture def

A

Values and beliefs either don’t exist or are not widely shared and do not significantly influence people’s behaviour

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5
Q

Features of a strong culture

A
  • good internal communication
  • clear core values, missions and goals
  • based around history and traditions
  • engaged loyal staff
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6
Q

Features of a weak culture

A
  • leads to business failure
  • demotivated workforce
  • little alignment with values
  • inconsistent behaviour
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7
Q

Difficulties in changing corporate culture

A
  • staff used to working in previous culture - don’t see need for change
  • business populated with groups of people who fear job security
  • hard to change routines
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8
Q

Success criteria for cultural change

A
  • a clear purpose/ vision for change
  • education and training
  • effective communication that change will happen eg reward system
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9
Q

Evidence of a good culture

A
  • staff make important contribution to business
  • mistakes treated as learning experiences
  • staff love coming to work
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10
Q

What are handys four classes of culture

A

Power, task, role and person

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11
Q

Power culture def

A

Where there is a central source of power responsible for decision making. Decisions made quickly and focus on achievement

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12
Q

Role culture def

A

Employees have clearly defined roles within a formal culture and high control

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13
Q

Disadvantage of role culture

A

Links to tall structure with long chains of command meaning decision making can be very slow - bureaucracy

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14
Q

Task culture def

A

Power lies with those who can accomplish tasks therefore it depends on expertise rather than roles, teams are formed with experts who can get the job done

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15
Q

Person culture def

A

Where there are a number of individuals who have expertise and see themselves as superior in the organisation,

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16
Q

Examples of person culture

A

Accountants, lawyers and doctors

17
Q

Advantages of handys model

A
  • suggest 4 different types
  • useful for analysing existing situations
  • used by managers in many parts of the world
18
Q

Disadvantages of handys model

A
  • overly focused on leaders and leadership
  • takes narrow view of culture, ignoring ethics
  • ignores issue of cultural change