Conversations and Feedback

Question 1

“What Happened” Conversation

Answer 1

-seek to understand
-don’t argue, explore
-perspective taking
-don’t make assumptions

Question 2

“Feeling” Conversation

Answer 2

-negotiation of feelings
-don’t ignore them
-acknowledge

Question 3

“Identity” Conversation

Answer 3

-difficult convos can threaten this
-be aware of triggers

Question 4

GRIT

Answer 4

-Growth
-Resilence
-Instinct
-Tenacity

Question 5

Truth Triggers

Answer 5

-related to feedback
-might feel it’s misguided or false

Question 6

Appreciation Feedback

Answer 6

-to see and acknowledge, thank, or motivate

“That was great”

Question 7

Coaching Feedback

Answer 7

-to help increase knowledge or improve skills
-how to improve

Question 8

Evaluation Feedback

Answer 8

-rate or rank a skill against a norm
-This was wrong here, here is how to make it better

Question 9

Blind Spots of Feedback

Answer 9

-facial expressions
-tone of voice
-patterns/habbits

Question 10

Relationship Triggers

Answer 10

-related to the person giving feedback
-perception of lack of credibility
-intent or motive

Question 11

Identity Triggers

Answer 11

-feedback receiver
-brings up feelings of shame, guilt, doubt