Conversation

Question 1

What to do if someone feels they are always right

Answer 1

Accept this as a brick wall you cannot pass. Say “maybe so” and move away. If important say later, “have you considered my thoughts on x”

Question 2

Bluffing

Answer 2

Be polite and listen
Do your own research

Question 3

Someone’s critical

Answer 3

That was a harsh comment, “was that meant for me?”
Ask how would I do that
Echo it back, “what I’m hearing is…”

Question 4

Dismissing feelings

Answer 4

I feel how I feel
I get to decide that
Say nothing

Question 5

Be taken seriously

Answer 5

Don’t under sell your value
Don’t swear, makes you sound emotional and volatile
Stand by your boundary

Question 6

Think on your feet

Answer 6

Think about question more than answer
Narrow the question
Say only what you know

Question 7

Liars

Answer 7

Pause
Say something feels off
Explain your perceptio
Repeat their story back
Contrast statement to facts
Invite resolution

Question 8

Micro management

Answer 8

Acknowledge positive intent
Thank for input
Assert freedom to choose
Refuse to be manipulated

Question 9

Nagging

Answer 9

Acknowledge positive intent
I know what you want me to do
I’ll let you know when it’s complete

Question 10

Narcissist

Answer 10

Don’t play the game
Say less, noted, stay neutral and silent
Change their mind by making them see how thr change makes them look good

Question 11

Don’t get defensive

Answer 11

Not responsible for others words
Let their words fall to the ground
Pause in the discussion

Question 12

Not listening

Answer 12

I’ve said what I needed to say
Don’t repeat

Question 13

Passive aggressive

Answer 13

Was that meant to be helpful or hurtful
I’m noticing the negative tone right now

Question 14

Refusing no

Answer 14

Slow down words, use downward inflection
You don’t have to accept it but I need you to understand it
You’re making me uncomfortable

Question 15

Relating to others

Answer 15

Don’t one up or relate to you
Say I can relate to that
Ask more questions

Question 16

Stop over explaining

Answer 16

Less is more
Don’t assume question let them ask

Question 17

Told how you feel

Answer 17

I get to decide that
Don’t defend position,
Use words back to state position
Avoid vortex, you’ll no what I’ve said when I say it

Question 18

Yelled at

Answer 18

Is it worth engaging?
What is being filtered
Acknowledge positive intent
Challenge usefulness of criticism
Request change in behaviour

Question 19

Talking down

Answer 19

I find that to be disrespectful
Ill allow you to try that again
I’m willing to continue this conversation in a respectful tone

Question 20

Standing ground

Answer 20

I’m not moving forward with this conversation
You’re in a game I can’t play
I’m not going there

Question 21

Debating the past

Answer 21

I’m not interested in debating the past but agreeing on the future

Question 22

Gaslighting

Answer 22

Trust the gut. We remember things differently

Question 23

Gaslighting

Answer 23

Trust the gut. We remember things differently

Question 24

Insulted

Answer 24

Is that an insult?

Question 25

Insulted

Answer 25

Is that an insult?