Control Quality

Question 1

What is Control Quality?

Answer 1

The process of of monitoring and recording results of executing the quality activities to assess performance and recommend necessary changes.

Question 2

What is Prevention?

Answer 2

Keeping errors out of the process.

Question 3

What is Inspection?

Answer 3

Examine deliverables to identify defects.

Question 4

What is Attribute Sampling?

Answer 4

Method of measuring quality that consists of noting the presence (or absence) of some characteristic in each of the units under consideration as a whole, and has only two potential results (pass or fail). After each unit is inspected, the decision is made to accept a lot, reject, or inspect another unit.

Question 5

What is Variable Sampling?

Answer 5

Measure the degree in which the characteristics conforms; sliding scale.

Question 6

What is Tolerances?

Answer 6

Range of acceptable results.

Question 7

What is Control Limits?

Answer 7

Indicates whether process is out of control. Control limits are set tighter that Specification Limits.

Question 8

What is Mutual Exclusivity?

Answer 8

Two events cannot happen at the same time.

Question 9

What is Probability?

Answer 9

Likely that an event will occur. (i.e. Likely 90% will happen, etc.)

Question 10

What is Normal Distribution?

Answer 10

Bell curve, symmetrical distribution.

Question 11

What is Statistical Independence?

Answer 11

Past events do not impact the probability of future events occurring.

Question 12

What is Standard Deviation (Sigma)?

Answer 12

Measuring the difference from the mean. Standard Deviation = (Pessimistic - Optimistic) / 6; [1 Sigma=68.26%, 2 Sigma=95.46%, 3 Sigma=99.73%, 6 Sigma=99.999%]

Question 13

What are the 3 Quality Processes and how are they different?

Answer 13

1) Plan Quality - Identify quality requirements and standard and documents how product/project will demonstrate towards compliance. 2) Perform Quality Assurance - Process of auditing quality requirements and ensuring we are adhering to the process; provides ways of improvement. 3) Control Quality - Monitoring and recording results.

Question 14

What are the inputs to Control Quality?

Answer 14

1) Project Management Plan, 2) Quality Metrics, 3) Quality Checklists, 4) Work Performance Data, 5) Approved Change Requests, 6) Deliverables, 7) Project Documents, 8) OPA

Question 15

What are the outputs of Control Quality?

Answer 15

1) Quality Measurements, 2) Validated Changes, 3) Verified Deliverables, 4) Change Requests, 5) Project Management Updates, 6) Project Document Updates, 7) OPAs Updates

Question 16

What is the goal of the Control Quality process?

Answer 16

To determine the correctness of deliverables.